Cascades de Trümmelbach

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Clean room, helpful staff, nice selection at breakfast, lucky to have a view of the polybahn. Room was very hot but fans were provided. Nice seating area in reception with coffee machine, water, fridge and microwave.