Vacaciones en Toamasina

El hotel está ubicado un poco lejos de todo, aunque hay poco que ver por la situación del país, para ir a cualquier sitio hay que montar en taxi,es mejor. Yo me trasladé en un bus desde antanararivo, y fue un poco agobiante por lo estrecho, mal olor y cucarachas que había dentro. La playa es maravillosa y muy tranquila. La comida muy buena, yo recomiendo comer pescado.

Terrible experience — avoid this hotel. I booked and paid for a Penthouse Suite, but upon arrival the hotel gave me a lower-category room while pretending it was the Penthouse. This was completely unacceptable. When I discovered the issue and challenged them, they initially tried to push the responsibility onto Hotels.com instead of taking accountability. Only after I insisted very firmly did they finally refund me. In my opinion, this is not a simple mistake — it felt like an attempt to mislead a customer into paying for a higher category while receiving something inferior. The service was also extremely poor: shower gel was never provided despite several requests, coffee and tea were never supplied, and the photos shown online are misleading compared with the reality of the rooms. Overall, I found the staff dishonest, the management untrustworthy, and the customer service appalling. Do not go there. Avoid this hotel at all costs.