Troba hotels a Parc Thorpe, Chertsey i rodalia

"Location and the grounds"

"Well positioned and maintained property with friendly and helpful staff."

"The manager, Matt, was especially helpful & friendly. Check in was quick and welcoming. Had 2 Queen bedroom on top floor overlooking the Thames. Room was very nicely decorated, has 3 mirrors, beds excellent, lots of room. Walk in shower and bathroom good size. Many large, beautifully decorated rooms to eat in and a large patio on the river front. Lots of entertainment by the various birds on the river. By far the best hotel we've stayed in for years."

"Lovely hotel in a lovely location"

"The staff friendly and helpful, drawback was no availability for breakfast or evening meals, some sites still show them doing food. However did recommend a couple of places to visit, found a lovely cafe about 150-200 yards around the corner for breakfast."

"Ideally located for a early flight from Heathrow"

"Well located for short trip to Heathrow and lots of shopping and dining options in walking distance"

"We spent the weekend here and had a lovely stay. The staff were incredibly friendly and welcoming, and the hotel felt clean and comfortable. Easy to find and park. The spa was a really spacious, relaxing, and well maintained. The only minor downside was the view from our room, although that’s not really something the hotel can control. We were also a little disappointed that the spa appeared to close an hour earlier than expected on the Saturday evening. It’s possible I may have misunderstood...

"Best aquatic facilities I have experienced at a Fairmont property. Reception was very helpful in a walkabout of the onsite restaurant options. Enjoyed walking the grounds."

"T"

"Great location"

"I loved this place. When I go to England, I enjoy these smaller, transformed hotels much more than bigger ones and Hand and Spear has been the best. The room I got was spacious with ample wardrobe space and beautiful decor. The bath was insane with a beautiful claw foot tub. I’m very self-sufficient when I travel so I don’t expect a room made up each day but I’m sure they would accommodate you and they quickly brought extra towels when I asked. The thing is…my room had food and a little fridge...

"I stay at this location frequently because I love it! The staff is always so kind and welcoming. It also has air-conditioning, and right now, that’s pretty important! I have had very delicious meals at OXBO, the onsite restaurant. There are choices for vegetarian and meat eaters alike. The staff also takes into consideration dietary preferences and/or restrictions. All in all, this is a really great place to stay on your way in or out of Heathrow!"

"It cost our friend over 7pounds just to drop us off at the front door. I had never heard of anything like that before. The staff wasn’t very helpful when I asked about transportation options to our terminal. They had nobody else to help but still didn’t seem interested in helping me. Breakfast buffet lacked gluten free carb options. We won’t be staying there again."

"We love almost everything but i hope next time they add pancakes for breakfast! And for the room i hope they a fridge too in canadian hotels, ref(fridge) is normal and microwaves too."

"Very nice place is comfortable"

"We found the staff very robotic, seemed unfriendly & unhappy. It was."

"The cleanliness, the quiet, the superior beds and linens, the marble table top to set your luggage, the separate bathtub and shower and the luxurious soap and lotion, all these fine touches make Sofitel a very soft landing - both prior to departure and day of departure. It’s so convenient staying right near Terminal 5 at Heathrow airport. If you have the extra money-spend it at Sofitel to make your international travels more humane and comforting."

"Reliably clean and reliably reliable"