2/10 Horrible
anisha l.
13 de oct de 2025
Our family of 6 travel every thanksgiving weekend. Some years we visit Blue Mountain, sometimes Niagara on the Lake etc. We always rent through other online booking sites . This year we tried VRBO. The pics of the house looked great. The description stated we “would be astounded by this luxurious property”. The night before our stay I had not heard from the host. I messaged asking for check in info and address. He messaged back with the address & the wrong dates. We received the right info and went on our way the next evening. It was after 8 pm when we arrived Inside and we realized the house was quite run down and not luxurious as described. The kitchen had black appliances and not white as the pics showed. The rooms were all mirror images of the pics online and with different accents. The rooms were nice but the bathrooms were run down with mold in some places. I messaged the host the next morning and told him this is not the place we rented. He replied it’s the same place. The blinds were changed to curtains. Also the listing mentioned there was a hot tub on the property and there wasn’t. The host said the hot tub was a community one by the pool. We saw no pool and hot tub and there was nothing left by the host that communicated where we would find one. Also not communicated to us was the fact there was outdoor construction going on. Workmen were outside our windows working. The host said they were outside and would not bother us. If I could I would give zero stars.
anisha l.
Se alojó 3 noches en octubre de 2025