Teatre Suffolk

Absolutely disgraceful cleaning standards. The level of cleanliness was shocking, unacceptable, and completely unworthy of a property welcoming paying guests. Basic hygiene is the bare minimum, yet even that standard was not met. It is unacceptable for management to charge guests while failing to ensure a properly cleaned and sanitary environment. This was one of the most disappointing experiences I’ve had, and I would strongly advise anyone considering this property to think twice. Management should be ashamed of allowing such poor standards.

The only true detriment during our stay was that the revolving door was not self-propelled. At first, I thought that perhaps it was the design, and it was not intended to revolve on its own. Then I saw a maintenance crew working on it, then a sign warning of rotation, so I knew then that it was simply broken. I did notice that the bell staff were intent on pushing guests into using the town cars parked outside. That did not sit well with me. Other than those two issues, our stay was uneventful, save for one issue: apparently, the building suffered a fire alarm trip, which called out the NYFD. It was during quiet hours, so the sound of an announcement in our room was jarring. After a while, an all-clear was issued.

Good location. Complimentary water bottles each day were nice.