6/10, Acceptable
Sandi, Oakland
Viatge en parella
3 de maig de 2025
Què li ha agradat: Estat de l’allotjament i instal·lacions
Què no li ha agradat: Personal i servei
This property is smack in the middle of the touristy area with everything within a few minutes walk of your front door. Our room on the first floor was convenient for dealing with luggage since no elevator but was super loud since it overlooks a row of restaurants. It was also quite small and the cleaning products used had overwhelmingly strong scent that was stifling in the small room so we had to leave the private balcony door open until just before going to sleep to try and air it out. It was quite cold at night so we were freezing but at least not light-headed from the strong scent. The room itself appeared clean and kept up.
Communication prior to the arrival was poor compared to the other places we stayed at. There are no staff on site except for one person serving breakfast and cleaning in the mornings. We also found the staff much less friendly and accommodating here than in the three other places we stayed in Sicily. On our last morning, we finally had a better experience with staff person preparing breakfast. The posted hours aren't quite honored (start later than posted and stop earlier than posted).
The breakfast was ok with less options compared to the other places we stayed. They do make omelettes for you on request which consisted of overcooked scrambled eggs spread across a pan. There were also some cold cuts, pastries, juice, and coffee prepared for you to your liking.
Sandi
Estada de 2 nits (abr. 2025)