This as a beautiful property in a stunning location if you like the waves and the sea. It couldn't be better in that respect. The property is really clean, and the swimming pools are fantastic. The food is excellent, there is a variety and the restaurant staff are excellent. The beach bar staff are brilliant and the activities team are really appropriate- only involving or including people who want to be. There is plenty of space for sunbathing around the pools. The room is lovely. The let-down. I went to reception three times to report that the patio door wouldn't lock, that the plug sockets in the room didn't work, and the shower in the room was almost always cold. Nothing was done about this at all. So cold showers in a five star hotel, anxiety around a ground floor room having a broken lock on the door, and unable to charge laptop etc,. unacceptable especially when I walked to reception multiple times to ask for help. The phone in the room didn't work, with some bizarre code required to make it work - I was never provided with the code. Some significant let-down's for an otherwise excellent property. The spa, hammam etc seemed a bit inaccessible without booking expensive treatments which was a shame. Gym could be open out of hours. Thanks to the lovely people who cleaned the room every day.
