Ryokan en Swansea

"Lovely building and room with a brilliantly big bed and view out of the balcony. There were just a couple of points which made it less than perfect. The waterfall shower was great however the normal shower head did not work which was irritating as I wanted to keep my hair dry. It was also advertised with Expedia as having a continental breakfast included. This was not the case. We had 2 small bottles of orange juice and a couple of small packets of cereal (like you find in a variety pack)...

"I am sorry to say that the property was not what I expected. The area to park in was chaotic with cars parked all over the place so when I arrived after a traumatic journey, I was trying to find a place to park in the pitch black with no lights apart from my car lights. The room was not hoovered. The ‘kitchenette’ was dangerous due to the curtains being close to the air fryer. The toilet seat was loose, broken. There was barely a hello from the owner and he watched as I struggled in the rain...