6/10 Normal
Shauna
Viaje en familia
29 de oct de 2025
Aspectos positivos: Servicios y instalaciones y estado del alojamiento
Hi this is a five star property no doubt- the location is fantastic. You should know it is out in the country so it’s very quiet. Closest store we found was about 20 minutes drive.
The communication with Novasol (property management I’m guessing) was non existent other then the single email sent with instructions for checking in, reads like “bedding incl. towels are extra fee” But it means bedding and towels are not included. reason for the loss of two starts is because we had to go purchase towels as well as toilet paper and paper towels. The kitchen was well equipped with everything you need to cook in.
Also realize there is a fire place , if you use the wood that’s an extra fee. There was a very cheap blanket and a pillow on each bed with no pillowcases or anything. There was stains on the blankets. The mattress covers were balled up and kinda nasty looking but clean. The electricity that you use is not included, you will receive a bill for that three weeks after check out. . . All in all it was lovely but again READ THE FINE PRINT. We definitely left this property better than we found it, cleaner then we found it and we left the toilet paper we purchased. Lol
Shauna
Se alojó 4 noches en octubre de 2025