2/10
Host cancelled on us a few hours after “check-in” on day of arrival - received at 930pm after traveling all day with family. Was informed by VRBO that there was an exterior water line leak on property. When we went to visit the property the following day, there was trash all around exterior and mail overflowing the mailbox - appeared as if the property was not maintained for quite some time. The host would not respond to texts or communications via the app - they dodged the situation. And VRBO, although kind and helpful in the beginning, did not fairly compensate us for inconvenience, stress and impact to our vacation. Extremely disappointed in VRBO and this situation - will question using service again.
Dustin A.
Se alojó 4 noches en abril de 2025