¿En Sugar Bay Resort and Spa hay piscina?

Sí, este alojamiento cuenta con 3 piscinas al aire libre y una piscina infantil.

¿En Sugar Bay Resort and Spa se aceptan mascotas?

No, este alojamiento solo admite animales de servicio.

¿Cuál es el precio del aparcamiento en Sugar Bay Resort and Spa?

El aparcamiento sin asistencia es gratuito en este alojamiento.

¿A qué hora se realiza la entrada en Sugar Bay Resort and Spa?

Hora de fin del registro de entrada: cualquier hora del día.

¿A qué hora se realiza la salida en Sugar Bay Resort and Spa?

La salida se realiza a las 11:00.

¿Hay servicios de todo incluido en Sugar Bay Resort and Spa?

Algunos de los planes de tarifas que ofrece este alojamiento son del tipo todo incluido.

¿Dónde se encuentra Sugar Bay Resort and Spa?

En la playa, este hotel de St. Thomas se encuentra a 0,5 km de Playa de Wyndham Sugar Bay y a 2,1 km de Sapphire Beach. Lindquist Beach y Playa Pineapple también están a menos de 2 kilómetros.

Sugar Bay Resort and Spa: Comentarios, Precios y Fotos 2025

2/10 Horrible

EFEX

20 de dic de 2016

Aspectos negativos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Hotel NO recomendado.

Quiero solicitar una compensación a través de este medio por mi estadía en este Hotel. El Hotel no tuve TV durante los 4 dias que estuve. En atención a eso solicito una compensación monetaria pues la TV está dentro de lo que ofrece el hotel.

6/10 Normal

Viajero verificado

11 de dic de 2016

Aspectos positivos: Limpieza y comodidad de la habitación

Aspectos negativos: Personal

Hotel limpio, lejano, corto de personal

El hotel está limpio, están muy cortos de personal, poco amables, está lejos del centro

6/10 Normal

Puerto Rico, Vazquez

10 de sept de 2016

Aspectos positivos: Limpieza y personal

Aspectos negativos: Instalaciones y estado del alojamiento y comodidad de la habitación

Mal no luz electrica, las savanas muy delgada

Llegue al hotel no havia electricidad, no pude comer en el restauran, el aceso a mi habitacion lo tenia una persona del hotel no tenian llaves, las sabanas extremadamente delgadas, no pude dormir el systema de aire no lo podia controlar trate de llamar al frond desk el telefono no tenia ni siquiera los botones para marcar sin comunicacion terrible noche no pude trabajar al otro dia se afecto la produccion de mi trabajo me tuve que regresar.

6/10 Normal

Viajero verificado

1 de ago de 2016

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Muy bonito el hotel, el servicio excelente! Lo unico que tienen que mejorar es el ambiente, entiendase que hay cero ambiente fiestero y cero ambiente latino. El lugar esta perfecto para descansar, si mejoran el ambiente es el lugar perfecto. Tips: mejor musica, musica latina, barras abiertas por mas horas, por lo menos las 2:00am y debieran tener picadera, pizza, etc despues de las 10:00pm

6/10 Normal

juan, st.louis

15 de sept de 2017

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

not happy

its not full inclusive no vip room no café for expresso less everything no wet bar in room no room service we didn't have tissue in room I could keep going but the employees awesome the place awesome the bed awesome all inclusive NOT AWESOME

Se alojó 4 noches en agosto de 2017

6/10 Normal

Viajero verificado

7 de sept de 2017

Aspectos positivos: Personal y comodidad de la habitación

Beautiful views, nice pool area, small beach

In need of renovation. Some in progress. Tropical relaxing atmosphere.

Se alojó 4 noches en julio de 2017

8/10 Bueno

Bea, san diego

5 de sept de 2017

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Overall it was a very nice hotel, the only negative experience is that you had to wait for golfcarts to drive you from hotel lobby to your actual room

Se alojó 1 noche en julio de 2017

8/10 Bueno

brandon

4 de sept de 2017

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

decent hotel close to the beach

the hotel itself wasn't bad, a little misleading from the pictures posted on expedia. the room was nice and updated and the pools were very nice and clean. the hotel staff was good for the most part though a few seemed rude. the only food that was good was the hibachi everything else was low grade buffett food. me and my wife got sick from the food during our stay. if your going to stay here I do recommend getting the all inclusive package otherwise the food and drinks are very overpriced.

Se alojó 3 noches en agosto de 2017

6/10 Normal

Brenda, Memphis, Tn.

30 de ago de 2017

Aspectos positivos: Limpieza, personal y comodidad de la habitación

Aspectos negativos: Instalaciones y estado del alojamiento

Ten Years Later!

The hotel is nice, although not as nice as it was 10 years ago, when we first visited St. Thomas. The steps leading to the beach have not been renovated - they are uneven and splintered; the beach is not kept very clean and contains a lot of rocks. The food is exceptionally high, for what is served; Food preparation at the grill by the beach is unsanitary. Birds can perch above open slats where cooked food is kept, and the birds are free to fly onto the porch of the restaurant where guests eat. The restaurant that serves breakfast does nothing to prevent flies from landing on the bread and pastries. Overall, I was sadly disappointed.

Se alojó 7 noches en agosto de 2017

8/10 Bueno

Viajero verificado

27 de ago de 2017

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Great week in paradise

We had a wonderful week here. Staff was wonderful. Food was good. Weather perfect. Expensive island but we expected that. Beaches were gorgeous, this beach had great snorkeling. So much wildlife at this resort. Iguanas and beautiful birds. Fantastic pool. Only ONE complaint.... roosters start going nuts at the crack of dawn so if you like to sleep in beware. Other than that we had a vacation we will never forget. Loved it.

Se alojó 7 noches en agosto de 2017

2/10 Horrible

Kathy, Philadelphia, PA

27 de ago de 2017

Aspectos negativos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Terrible Hotel!!

DO NOT STAY AT THIS RESORT! I certainly will never come to this resort ever again! The service is terribly rude (with a few exceptions) The food...a huge disappointment. No options...when paying for all inclusive you expect to have some options but they only had one restaurant open. Breakfast was inconsistent in quality and cold. Dinner was terrible. Vomit floating in the pool...no joke! Seriously...no joke! And when we alerted a staff member I am assuming nothing was done since people were still swimming in the pool. Ants in our room, the ceiling fan - could not turn on due to the amount of dust on the fan. The rooms get stuffy and hot even with the air conditioner on full blast so the ceiling fan would have been helpful. Power goes out every single day ...and at night while we are sleeping! Rocky beach - please note that you will not see a smooth sandy beach - don't let the resorts Marketing on FB fool you. The beach is very small as well. The beach chair cushions are beyond disgusting! The beach itself...talk about trash dump! Cigarettes, food, dirty cups everywhere in the sand and left all over the pool area. Employees would walk by and leave dirty cups laying around. DO NOT COME HERE!!!!! Upon check out they asked how our stay was and we said honestly the resort could use some attention...the front desks response "Awesome". Huh? My opinion...go to Little Divi in St Martin or Windjammer Landing Resort in St Lucia both 5 plus star resorts!!!

Se alojó 3 noches en agosto de 2017

6/10 Normal

Ms Chris, California

25 de ago de 2017

Aspectos positivos: Limpieza, personal y comodidad de la habitación

The View vs. The Vacation

While the hotel offered amazing views and provided fabulous customer service, I was a bit disappointed with the lack of activities and with the dullness and lack of festivities.

Se alojó 6 noches en agosto de 2017

8/10 Bueno

Christopher, PA

24 de ago de 2017

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Sugar Bay stay

The highlight of my stay would be the hotel staff. Very friendly and courteous. The room was comfortable and enjoyed the mountain view.

Se alojó 5 noches en agosto de 2017

8/10 Bueno

Lynn , Tampa, FL

23 de ago de 2017

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Nice resort

The staff is very friendly and the grounds are beautiful and well kept. I did not do all inclusive (room only), but there was enough to do in the area and I could still take part in the activities at the resort.

Se alojó 3 noches en agosto de 2017

6/10 Normal

Tracy, NJ

23 de ago de 2017

Aspectos positivos: Limpieza y personal

Clean but not impressive

I had been to Sugar Bay about 10 years ago with my kids and wanted to take my daughter back because she was to young to remember. We had problems with the wrist band key to the room as soon as we checked in, after the 4th time in 24 hours we were moved to a better room. Rooms were clean but just OK. It's a decent place for families with the pools, beach and water activities, but it you are looking for luxury and adult fun this is not the place.

Se alojó 3 noches en julio de 2017

4/10 Mediocre

Jonique

21 de ago de 2017

Aspectos negativos: Limpieza, personal y comodidad de la habitación

No Good

Living trash this is not a resort to be at on a relaxing trip this hotel is super garbage.

Se alojó 4 noches en agosto de 2017

10/10 Excelente

Linh

21 de ago de 2017

Aspectos positivos: Instalaciones y estado del alojamiento y comodidad de la habitación

Se alojó 6 noches en agosto de 2017

6/10 Normal

Ray, Boston

21 de ago de 2017

Aspectos positivos: Personal

Aspectos negativos: Limpieza

Sugar bay just ok, no return for me

Hotel is on a mountain so it's difficult to get around with luggage and some rooms are not near an elevator. Some staff do not accommodate to kids & staff did not clean the rooms well at all. Location of hotel is good taxi ride to different locations was ok but taxis charge for every person and every bag. Food at hotel was not worth all inclusive and not even worth paying cash. Breakfast was ok but chef has tip basket which we thought was unnecessary. Hotel not really kids friendly

Se alojó 4 noches en agosto de 2017

6/10 Normal

Donna, Avon, Ohio

19 de ago de 2017

Aspectos positivos: Limpieza y personal

Not quite up the my expectations.

THE ROOM: I paid for an ocean view. The first room that they gave to us (Room 437) looked over the water as long as you got past the rooftop of the building that is right in front of our balcony. The room has a musty smell mixed with disinfectant. The desk was all beat up and there was no chair to sit at the desk. The bed felt quite old and uncomfortable. I complained and after letting them know my that I was not happy in Room 437, they switched us to Room 135. Room 135 was very nice and a beautiful view. ELEVATORS: At least 2 elevators were broken the entire time of our stay. FOOD: Mediocre at best. But then again, just about every restaurant on St. Thomas is at the same level. We found a good one call XO located at Red Hook. We went to Red Hook for pizza but the pizza place was closed. INTERNET: Website stated FREE INTERNET. You cannot get internet in your room.. There are two computer in the internet room and one printer for boarding passes. Most rooms are very far from the front desk. This place is very large. POOL: To go to the pool, you pretty much have take a ride down on a gulf cart unless you are into long walks up and down steep hills. The pool itself is very nice and is right at the ocean. You are allowed one towel per person. CAUTION: DON'T PURCHASE PASSES TO AND FROM AIRPORT IN ADVANCE, WHICH RAN US $110.00. TAXI RIDES ARE $11/EACH TO AND FROM THE AIRPORT FROM THIS RESORT.

Se alojó 4 noches en agosto de 2017

10/10 Excelente

julien, new york

17 de ago de 2017

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Honeymoon trip

It was a great experience, very attentive staff, smiling and helping the customer at all times. I had originally booked a mountain view king size room and was kindly offered the ocean view room. Front desk asking after you check in if everything is fine with the room and also checking on the night before check out. Special thanks to David and Vicki from front desk.

Se alojó 2 noches en agosto de 2017

2/10 Horrible

Susan

14 de ago de 2017

Aspectos negativos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Unsanitary facilities. Run!

Never book here. We got into bed our first night, only to discover a blood stain, the size of a silver dollar, near the pillow. We looked further and it was on the comforter, through the sheet and through to the mattress pad! It was disgusting. Either the sheets were never changed or the housekeeper bled all over and didn't notice? Really? They changed the sheet but had no comforters, son just handed us blankets. Who does this? This is an unsanitary practice! My husband touched it, we all know where that can lead. I am still having nightmares.

Se alojó 1 noche en julio de 2017

8/10 Bueno

Lisa

10 de ago de 2017

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

It was a nice place but need more food selection. Also need more entertainment.

Se alojó 7 noches en agosto de 2017

8/10 Bueno

ANGELA

10 de ago de 2017

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Se alojó 5 noches en julio de 2017

6/10 Normal

Viajero verificado

8 de ago de 2017

Aspectos positivos: Comodidad de la habitación

Aspectos negativos: Limpieza y personal

Se alojó 9 noches en julio de 2017

6/10 Normal

CC, Atlanta, GA

7 de ago de 2017

Good food

The food was tasty and consistent. There were a lot of events and activities available for guests. The hotel staff is slow to respond. I got locked out of my room twice and desk clerks never apologized or provided any explanation. Plus, I had to walk down the lobby for service because staff NEVER answered the phone.

Se alojó 5 noches en julio de 2017

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