8/10 Bueno
Glenda
Viaje en pareja
26 de jul de 2025
Aspectos positivos: Limpieza, servicios y instalaciones y estado del alojamiento
The property was very quiet, clean and spacious for a couple. There was ample parking but it is in a very high part of St Helier... Uplands is the clue...so you definitely need a car. While the walk down into town is pleasant , the walk back up home again is NOT!!
The kitchen had some good equipment but I do think that in self catering apartments there should be some basic staples...coffee, tea sugar, salt pepper, cooking oil, kitchen roll and tin foil. These are things people don't want to have to put into luggage and bring back and forth, and in Northern Ireland these are found in every self catering apartment, so folks coming to you expect it as standard. A few teabags and a few sachets of coffee is insufficient, and longlife milk is nasty stuff. The apartments are not luxurious but they are very comfortable and to improve them further I suggest these basuc items be included in every kitchen. We phoned mid-week to get bin emptied and have more towels left, which I felt was a bit of a nuisance and would rather have not had to do. I think more regular servicing from housekeeping would be a major improvement. They only called once, on the morning of departure, to check if everything was ok, so that was a bit late! Maybe a door hanger to request service, tea towels, towels etc would allow better communication than having to phone over to one of the Morvan group hotels. N.B We have no mobility issues so managed 2 suitcases up the stairs fine, but older people may struggle!
Glenda
Se alojó 7 noches en julio de 2025
