6/10 Normal
kristi
31 de may de 2021
Aspectos positivos: Limpieza
Convenient but some disappointments
The cabin is in a great location to enjoy the lake and has beautiful views. Check in/out was easy and we appreciate them letting us check in early.
Some issues we had:
Upon arrival, my niece sat down on the sofa in a black cover up and when she stood up it was COVERED in pet hair. I sent a message to the owner and asked if someone could come vacuum the sofa and they replied promptly and said someone would be there soon. We left so I’m not sure if someone came or not.
Listing said there’s a futon in the living room, which we planned on our teen sleeping on. There was no futon, just a regular sofa.
Listing states it’s for 6 people, but there’s only seating for 5 so someone had to sit on the stairs to eat.
Someone had to leave to run home late one evening and a gate locked them out. We texted the 24 hour emergency number to ask how they could get back in and we were told the cabin key should have a fob on it that would open the gate. It didn’t and when we texted again, we got no reply.
The grill wouldn’t light because the igniter button was broken and there was no lighter. We were able to use the neighbors.
Overall our stay was good. Just listed these things so that others would know and maybe the owner can address them for future guests.