6/10 Normal
Kate
Viaje en familia
8 de jun de 2025
Aspectos negativos: Servicios y instalaciones y estado del alojamiento
This hotel could be amazing, the surrounding area and location is great, however, the hotel is tired, very outdated, extra charge applies per person (inc children) to use an equally tired and outdated swimming pool / sauna / steam rooms. The entertainment / facilities are terrible, a pool table a dart board anything would be nice, comfy seating in the bar instead of hostile staff and critical lighting. Could be a real gem but sadly woeful and very much lacking. There are EV (Tesla) chargers, only one was working but only on our second night stay, no one seemed to have a clue who within the hotel looked after this facility, front of house were pretty much useless on the topic, the golf shop were far more helpful but honestly, being told there was no such thing as a facilities team or some such to assist was just beyond the joke. The room itself, again outdated, tired, worn, dusty, mucky, let’s say being greeted with white stains on the headboard was not too great. I can’t stress enough how this place with a solid refurb and good leadership could be great.
Kate
Se alojó 2 noches en mayo de 2025
