6/10 Normal
Pamela R., San Clemente CA
6 de ago de 2021
Old and worn. Needs updates and many small repairs.
I wanted to love this place. But the following things made it irritating and way over priced. I contacted Vacasa asking about an adjustment to my fees due to these issues and received no reply. Even a future. credit would have been okay. First the broken things :
1) lock on slider in downstairs bedroom broken off.
2) downstairs shower has NO water pressure and leaks continually.
3) toilet runs and runs and you have to keep jiggling the handle to get it to stop. Maintenance did come out d look at it right away. Nothing changed- just needs a replacement of flushing mechanism.
4) light switch I. Master bedroom downstairs cracked off. Just a little nub sticks out of the light switch cover to turn on and off .
5) door stop in upstairs bathroom bent and inoperable. Door hits wall every time you open.
6) refrigerator seal is not secure - you must double push and shove to get door to stay closed. - need adjusted or replaced.
7) electrical socket in downstairs master bedroom does not charge any devices.
Now for the old and worn -
1) bed skirt is ripped about 14” on master bedroom bed
2) pillows are old hard and horribly uncomfortable. I’m not looking for expensive down. Just maybe a choice or a newer fluffy one ?
3) carpet in living room and both bedrooms and on stairs is just disgustingly stained and dirty.
4) there are about 7 forks and 4 knives and 6 spoons. Had to keep washing even for the two of us!
5) towels are stained with brown spots on many.
6) blankets for bed Very smelly. Washer from small to wash them or I would have !
7) not one cookie sheets to bake on
( wanted to bake cookies )
I have pictures I can upload for proof of all items. Overall very disappointing and not worth the price.
Renter August 2021
Pamela R.
Se alojó 5 noches en julio de 2021