Having stayed in many holiday apartments over the years, we've tried to make this review as balanced and factual as possible.The apartment is in a good location at the quieter end of Cala Millor, with lovely sea views from the balcony. It was clean and the air con worked well. There are several nearby restaurants, most catering for tourists. We particularly enjoyed Bonanza for a more local feel and Es Mollet in Cala Bona for excellent food and service.It would have been helpful if the apartment info and instruction manual had been available in English, as opposed to German only.The bed was extremely firm and uncomfortable for us. We also asked for extra pillows but didn't receive a helpful response.On our first day there was no hot water. We reported it but were initially told to run the tap longer. After reporting it again, it was only acknowledged once other guests confirmed they had the same problem. Our disappointment wasn't the lack of hot water itself, but the way our concerns were handled.Guests with reduced mobility should note that the nearest beach is rocky; the nearest sandy beach is about a 10-minute walk away. During late June, sunbeds were scarce and public toilets were limited. It is a beautiful beach though.Overall, the apartment has many positives, but we found communication difficult at times. We felt that whenever we raised a genuine concern, it was met defensively rather than constructively, which affected our overall experience.