Fairmount Hotel Shimla

The hotel is in excellent location since it is on the top of the hill. But the road to the hotel from the main road is a dirt road which is very hard to find. We missed two times to find the road. We also found the other drivers had the same problem of finding this little hidden road.Management needs to improve the sign on the road. Otherwise the hotel was excellent in all respect

We stayed in Fairmount hotel for 3 days with my family. I booked deluxe room in advance to view trip adviser rating. But hotel room, services , cleanness not up to mark not even like a ordinary single star hotels. Room was so small, bed sheet uncleaned when i requested to hotel manager change the room they told no deluxe room is vacant now and for super deluxe room pay extra 1000 INR per night. Mall road 2 to 4 km from hotel. We had booked 1 delux rooms through expedia & stayed there June 2014 but we had very very bad experience. We had booked well in advance in June & paid 100% amount to expedia, but to our surprise when we checked in, very small room. The person at the reception was totally non co-operative & was also very very very very very rude in his behavior. The conditions of room was very bad, there was leakages in the walls, the windows were not closing. The clarity in the Led tv was hopeless. All this I complained to receptionist, but I think it was going in deaf ears. Next morning in the buffet breakfast there was no bread along with eggs, for which when I asked the staff, the reaction from them was that I was demanding something extra ordinary. Although they provided bread but without butter, even after requesting them for butter. they told that it was not in the menu.

Ventajas: We had one of the worst experience of Fairmount Hotel. I think the name of the hotel should be changed to "UNFAIRMOUNT"

Booking was confirmed by Hotels.com at Fairmount Hotel at shimla but harassed as there was no room available in that particular hotel.When contacted the hotel Authorities they confirmed the booking but diverted the same to some other hotel.The experience of Hotels.com was pathetic as I'm still awaiting my refund.No official communication for the refund as of now.Really annoyed by Hotels.com