Spa Shibui

Amazing owners who are just a delight to work with. Rooms are always clean and tidy. Lots of easy parking. Several restaurants within walking distance and close to grocery and department stores.

The fan in bathroom was hanging from the ceiling and was so loud it was unusable The bathroom door dragged on the floor The bathroom window wanted to fall out if you opened it Couldn’t get TV to work so had to have them come and fix it

The rooms were clean and decent no complaints there. My issue is with the manager. He was short and rude not only to the customers checking in but his staff as well. We checked in at 4pm the day of check in. He took copy of id and put a card on file, however we left pretty early for the day and put up our “ready to clean” plaque and when we returned in the evening the room wasn’t clean. While we were hanging out in our room I heard a knock on the door and it was the manager and he stated he had us marked down as not checked in. I’m not sure how this happened since he was the one who checked us in and seemed shocked when I told him we checked in at 4 pm yesterday. I had to go ask for more towels because the room never got cleaned and basically got questioned by the receptionist of why I needed more towels. I just want to know what would have happened if we weren’t in the room when the manager came by to see if we checked in. Overall the hotel was fine but the manager sucked