The apartment itself was large and in a good area, but unfortunately, the small details really took away from our experience and would keep us from returning. Our first issue was with the shower mats. The shower floors were slippery, so we requested mats. At first, they misunderstood and brought us two towels for the floor outside the shower. Once we clarified what we meant, we were told they’d get back to us promptly — but they never did.There were also several other issues that showed a lack of attention to guest comfort. There was nowhere to place our toiletries in the shower, no shelf or safety rail, and the provided shampoo and body wash were half-used bottles. In the bedrooms, there was no place for our suitcases, so we had to keep them on the floor. The sofa was ripped, there were no new toilet paper rolls, and the hand soap in the bathroom was half-used and old flowers where left on the table, all of which made the place feel poorly prepared for new guests.The kitchen added to our frustration. There were no instructions for using the stove top or microwave. When we texted the host, they sent someone over who also didn’t know how to use them and figured it out by trial and error. We later found the instructions on top of the refrigerator — completely out of sight. On top of that, the kitchen was stocked with a dirty sponge, no kitchen towel, and a half-used roll of paper towels
