4/10 Mediocre
Arnold B., Ashland, Oregon USA
16 de feb de 2025
Aspectos negativos: Limpieza
A Dream turned Nightmare
Nice location & good communication but I would never recommend this place. We made reservations many months ago. Had I seen the review left in late 2024, I'd have canceled. Upon arriving it looked charming. We dropped our bags off & went out to explore, coming back at dusk. It was then the musty, moldy smell became evident. I have lung damage & am very sensitive to musty odors & mold. It even bothered my wife. The next problem occurred when we tried to use the heaters which tripped the circuit breakers plunging us into darkness every few minutes. We were told to use only the mobile heaters but those still tripped the circuits, making us feel unsafe.The pictures of the bed look nice, but it doesn't show the degree of dirt and grime on the carpeted platform. I had a severe attack from the must & dirt. When I complained, Maria offered an option; a place "in el centro". We were relieved & went in the morning. But, it was located a 30 minute walk from the section of town we wanted to be in. We rented in first area for a reason, so her option didn't work for us. At that point Maria said we were being capricious (like I wanted to spend 600 more on a place to stay) & she denied there were any musty odors. She is mistaken. MAYBE with windows open it's OK, but you can't do that when it's cold.There is no microwave and no bidet, as advertised. Reading lamps are broken & the two couches are very grimy.No refund was provided & VRBO won't help. Satisfaction Guarantee?
Arnold B.
Se alojó 7 noches en febrero de 2025