Cabana sencera

*Luxurious 6BD Lodge w/ POOL! Fireplace + VIEWS*

Galeria de fotos de l’allotjament *Luxurious 6BD Lodge w/ POOL! Fireplace + VIEWS*

Una terrassa de fusta amb vista a un paisatge verd.
Habitació
Cuina d'un xalet de fusta amb una illa central, armaris de fusta i electrodomèstics d'acer inoxidable, i una finestra amb persianes.
Una cabana de fusta amb un porxo, un senyal que diu "950 Splash Mountain" i una vista del paisatge circumdant.
Interior d'una cabana de fusta amb menjador, cuina i finestres grans que ofereixen vistes panoràmiques.

Opinions

7,6 sobre 10,
Bé

Serveis populars

  • Piscina
  • Cuina
  • Rentadora
  • Assecadora
  • Wifi gratuïta
  • Aire condicionat

Afegeix les dates per veure els preus

Sobre aquest allotjament

*Luxurious 6BD Lodge w/ POOL! Fireplace + VIEWS*

  • Welcome to “Splash Mountain," where every moment is a celebration of luxury, adventure, and the natural beauty of the Smoky Mountains. Nestled within the serene beauty of the Smoky Mountains, our exquisite lodge (sleeps 22!) stands as a luxurious retreat, offering unparalleled comfort and entertainment. ★Private Heated Indoor Pool ★Multiple Fireplaces ★ Stunning Mountain VIEWS!

    "Splash Mountain" is more than just a cabin—it's a sanctuary where every detail is designed to enhance your stay, providing a perfect blend of luxury, comfort, and natural beauty in the heart of the Smoky Mountains. Our floorplan is ideal for families and big groups alike so, pack your bags – because the mountains are calling!

    ✔ 6 Bedroom + 6 Bath and 3 Half Bath Mountain Lodge
    ✔ Cozy Fireplace on each of the Bedrooms
    ✔ Decks with Stunning Mountain Views
    ✔ Private Heated Indoor Pool
    ✔ Park-style BBQ Grill
    ✔ Free Wi-Fi & Free Parking
    ✔ Close to Great Smoky Mountains National Park, hiking, mountain biking, fishing, horseback riding, shopping, restaurants, museums, downtown Gatlinburg, Ober Gatlinburg, Ripley's Aquarium of the Smokies, Hollywood Star Cars Museum, Ole Smoky Moonshine, Pigeon Forge, The Island, the Comedy Barn, Dollywood, and more

    ★ INDOOR LIVING★
    Upon entering, guests are welcomed into a spacious living area adorned with elegant furnishings and large windows that frame breathtaking mountain views. The heart of the cabin is its private indoor pool, a year-round oasis where guests can enjoy a swim or lounge by the water, regardless of the weather. The main living area is the ideal gathering spot. Here, guests can enjoy movie nights on the large flat-screen TV, or simply relax with a good book while the fire crackles in the background. The open-concept design flows seamlessly into the fully-equipped kitchen, where preparing meals becomes a delight with modern appliances, ample counter space, a large dining table, and a breakfast bar that seats everyone comfortably. Free WiFi is also available throughout the property.

    ★ SLEEPING ARRANGEMENTS ★
    ✔ Bedroom #1 (Upper Level): Comfortable Bedroom with a King-sized Bed and Flat-screen TV, Attached Full Bathroom with Stand Up Shower and Jacuzzi Tub, and Access to Deck
    ✔ Bedroom #2 (Upper Level): Spacious Bedroom with a King-sized Bed and Flat-screen TV, Attached Full Bathroom with Stand Up Shower and Jacuzzi Tub, and Access to Deck
    ✔ Bedroom #3 (Main Level): Cozy Bedroom with a King-sized Bed and Flat-screen TV, Attached Full Bathroom with Stand Up Shower and Jacuzzi Tub
    ✔ Bedroom #4 (Main Level): Comfy Bedroom with a King-sized Bed and Flat-screen TV, Attached Full Bathroom with Stand Up Shower and Jacuzzi Tub
    ✔ Bedroom #5 (Lower Level): Inviting Bedroom with a King-sized Bed and Flat-screen TV, Attached Full Bathroom with Stand Up Shower and Jacuzzi Tub
    ✔ Bedroom #6 (Lower Level): Relaxing Bedroom with a King-sized Bed and Flat-screen TV, Attached Full Bathroom with Stand Up Shower and Jacuzzi Tub
    ✔ Upstairs Room: 2 Twin-over-Queen Bunk Beds, a Sleeper Sofa, and Access to a Full Bathroom with Shower/Tub Combo and Jacuzzi Tub
    ✔ Downstairs Room: 2 Queen Sleeper Sofas for additional Sleeping Space

    ★KITCHEN★
    The gourmet kitchen boasts modern amenities making it easy to prepare delicious meals for your family or friends. Well-appointed with a full-sized refrigerator, dishwasher, stove, microwave, and other kitchen appliances perfect for making breakfast, lunch, or dinner throughout your stay! All pots, pans, glasses, plates, silverware, etc. are also there for you! Gather around the wooden dining table or the breakfast bar to share stories and laughter as it invites you to savor each bite while taking in the natural beauty of the surroundings.

    ★ENTERTAINMENT★
    After a day of adventure in the mountains, retreat to the private indoor pool for a refreshing swim beneath the glow of soft lighting and the soothing sound of water. For those seeking a blend of adventure and relaxation, "Splash Mountain" is ideally situated near hiking trails and scenic overlooks, offering opportunities for outdoor exploration and breathtaking views. Nearby attractions provide additional options for shopping, dining, and immersing oneself in the local culture.

    ★ GENERAL★
    Complimentary starter toiletries, linens/towels, free WiFi, air conditioning & central heat, full-sized washer and dryer

    Bears are indigenous to the area and are often seen near or on our properties. Please do not leave food or trash outside.

    Kitchen and Outdoor Cooking: The kitchen is stocked with dishes and cookware. We provide a standard coffee maker or a Keurig, so please bring along your preferred grounds or pods.

    Regarding the Grill: While we often have a grill available for guest use, we cannot guarantee its availability or condition for every stay. If it is on-site, please note that propane/charcoal is the guest's responsibility. There may be some left over from previous guests, or you can pick some up at a local shop.

    ★PARKING★
    Free parking for 4-5 vehicles on premises

    ★COUPONS AND DISCOUNTS★
    Shortly before you arrive I'll send you a coupon book with dozens and dozens of discounts for all of the top attractions in the area. This includes the best dinner shows, pancake restaurants, adventure parks, museums, and even an exotic animal park. If you want inspiration for your vacation activities, this will definitely give you enough for your visit!

    ★COOL THINGS TO DO IN THE AREA★
    Pigeon Forge, Gatlinburg, and Sevierville are the three main cities that comprise the area. Everything is spread out a bit and there are amazing things to keep you busy...
    - World-class hiking trails of all types and skill levels
    - Dollywood theme park (of course!)
    - Putt putt, go-karts, and pancake restaurants on every corner
    - Amazing dinner shows to entertain kids of all ages
    - Museums of all types: classic cars, Alcatraz, Titanic, and several children's museums
    - Restaurants of all types... Always come hungry because serving sizes are HUGE!

    We provide support generally via the app/this web site and phone support is there for emergencies. Expect a prompt response.

    Here are some of the popular spots nearby:

    ★ FAMILY FUN ★
    - Ripley's Old MacDonald's Farm Mini-Golf (6.2 miles)
    - The Island in Pigeon Forge 4.7 miles)
    - Dollywood (8.3 miles)
    - Titanic Museum (5.4 miles)
    - Wonderworks (5.7 miles)
    - Smoky Mountain Alpine Coaster (2.8 miles)
    - Convention Center (4.8 miles)

    ★ OUTDOOR RECREATION ★
    - Gatlinburg Golf Course (5.9 miles)
    - Aerial Adventure Park (7.6 miles)
    - Ober Gatlinburg (12.4 miles)
    - Mt. Le Conte (23.6 miles)
    - Clingmans Dome (25.5 miles)
    - Cades Cove (27.6 miles)
    - Soaky Mountain Water Park (11.6 miles)
    - Douglas Lake (33.2 miles)

    ★ SHOPPING & DINING ★
    - Dolly Parton's Stampede (5.4 miles)
    - The Old Mill Restaurant (6.0 miles)
    - Pigeon Forge Factory Outlet Mall (4.7 miles)
    - Frizzle Chicken Farmhouse Cafe (4.7 miles)
    - Tanger Outlets Sevierville (6.3 miles)
    - Applewood Farmhouse Restaurant (6.2 miles)

    ★ AIRPORTS ★
    - Gatlinburg Pigeon Forge Airport (10.7 miles)
    - McGhee Tyson Airport (33.7 miles)

Allotjaments similars

Una terrassa de fusta amb un bany d'hidromassatge, baranes de fusta i una vista del paisatge.
Smoky Mountain Lodge | 6 King Suites, Hot Tub, Views, Game Room, flat entry
Sevierville
  • Banyera d'hidromassatge
  • Cuina
  • Rentadora
  • Assecadora
9.8 de 10, Excepcional, 197 opinions
Smoky Mountain Lodge | 6 King Suites, Hot Tub, Views, Game Room, flat entry
Comparar allotjaments semblants

Informació sobre el barri

aquesta cabana és a Sevierville, a prop de parcs temàtics i a la muntanya. Museu del Titanic i Espectacle de sopar Hatfield i McCoy són visites imprescindibles per als aficionats a la cultura; per viure unes vacances més actives pots apropar-te a Salvatgia als Fumats i Muntanya Ober. Viatges amb nens? Porta'ls a Dollywood; els encantarà. També pots aprofitar i veure algun partit o esdeveniment a L'Experiència Ripken - Pigeon Forge. Gaudeix del paisatge amb activitats i opcions com ara surf de neu i la possibilitat de practicar l'esquí, i no et perdis pràctiques esportives tan divertides com ara itineraris en trineu iexcursions amb motos de neu. Consultar la guia de viatge a Sevierville
Mapa
Sevierville, TN

Què hi ha als voltants

  • Una muntanya russa en un bosc.
    Muntanya Fumada Alpine Coaster
    6 minuts en cotxe - 5.0 km
  • Una roda de tràmbol, una font d'aigua i un edifici amb un rètol que diu "Ole Smoky Moonshine".
    Illa de Pigeon Forge
    10 minuts en cotxe - 7.9 km
  • Cabres al Sostre
    5 minuts en cotxe - 3.4 km
  • Rierol Waldens
    6 minuts en cotxe - 4.7 km
  • Lloc de Nadal
    10 minuts en cotxe - 7.9 km

Com moure’s per la zona

  • Knoxville, Tennessee (TYS-Aeroport McGhee Tyson): a 57 min en cotxe

Restaurants

  • Pirates Voyage Dinner & Show
    11 minuts en cotxe
  • Reagan's House of Pancakes
    11 minuts en cotxe
  • Sawyer's Farmhouse Breakfast
    11 minuts en cotxe
  • Mel's Classic Diner
    10 minuts en cotxe
  • McDonald's
    8 minuts en cotxe

Preguntes freqüents

*Luxurious 6BD Lodge w/ POOL! Fireplace + VIEWS* té piscina?

Sí, aquest allotjament té una piscina coberta. Podràs gaudir d'una piscina climatitzada.

*Luxurious 6BD Lodge w/ POOL! Fireplace + VIEWS* accepta animals de companyia?

No, no es permeten animals de companyia a l'allotjament.

Quant costa aparcar a *Luxurious 6BD Lodge w/ POOL! Fireplace + VIEWS*?

Hi ha aparcament disponible a les instal·lacions de l'allotjament.

A quina hora es fa el registre d'entrada a *Luxurious 6BD Lodge w/ POOL! Fireplace + VIEWS*?

Hora d'inici del registre d'entrada: 16:00.

A quina hora es fa el registre de sortida a *Luxurious 6BD Lodge w/ POOL! Fireplace + VIEWS*?

Registre de sortida: 10:00.

On es troba *Luxurious 6BD Lodge w/ POOL! Fireplace + VIEWS*?

Aquesta cabana per a famílies és a Sevierville i a la muntanya. És a menys de 5 km de Cabres al Sostre, Muntanya Fumada Alpine Coaster i Rierol Waldens. Museu del Titanic i The Track també són a menys de 10 km.

Opinions

Opinions: *Luxurious 6BD Lodge w/ POOL! Fireplace + VIEWS*

7,6

Bo

8,2

Neteja

9,2

Ubicació

10

Estat de l’allotjament i instal·lacions
Puntuació 10: Excel·lent. 11 de 29 opinions
Puntuació 8: Bo. 6 de 29 opinions
Puntuació 6: Acceptable. 7 de 29 opinions
Puntuació 4: Deficient. 4 de 29 opinions
Puntuació 2: Horrible. 1 de 29 opinions

Opinions

Opinió verificada

10/10, Excel·lent

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Very spacious for bigger groups, comfortable, clean rooms! Sunset viewing amazing!
Estada de 2 nits (jul. 2026)
Opinió verificada

10/10, Excel·lent

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
The host was helpful and responsive. Our youth group had a great time here.
Estada de 2 nits (gen. 2026)
Opinió verificada

8/10, Bé

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
The number of bathrooms was great.
Estada de 3 nits (des. 2025)
Opinió verificada

10/10, Excel·lent

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Great scenery. Plenty to do. Great location
Estada de 2 nits (nov. 2025)
Opinió verificada

10/10, Excel·lent

Què li ha agradat: Neteja, entrada, comunicació, precisió de l’anunci
Although we got stuck on the mountain in the most snow I’ve ever seen, we had a great stay! Thanks Justin for being so responsive and helpful!
Estada de 3 nits (gen. 2026)
Opinió verificada

8/10, Bé

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Enjoyed it
Estada de 3 nits (ag. 2025)
Opinió verificada

10/10, Excel·lent

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
It was amazing!! I loved the cabin and the views from the mountains so peaceful and beautiful
Estada de 3 nits (jul. 2025)
Opinió verificada

10/10, Excel·lent

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
This place had good amenities. Issues reported were attended promptly. Host was welcoming, good communication and nice place to stay. This place has gaming area, Jacquicci. We thoroughly enjoyed all features. Neighorhood also safe place. I would recommend this place to all!
Estada de 3 nits (des. 2025)
Opinió verificada

6/10, Acceptable

Què li ha agradat: Entrada, precisió de l’anunci
The home needs updating. A lot of things are broken or are not working properly. With 15 family members staying we were wanting to cook some nights together but very limited with kitchen pots and pans and utensils. Had a pool but that area was not clean and just not in good condition. Tried to cook on the grill outside but only 2 burners out of 6 actually work. The game room items were broken or missing most pieces to even use them. Towels were at best 1 per person. Location was great and easy to access.
Estada de 5 nits (juny 2026)
Opinió verificada

4/10, Deficient

Què li ha agradat: Entrada, comunicació
Què no li ha agradat: Neteja
My family was really excited to stay here. Unfortunately, there were some things we were very unimpressed with. The countertops and table were not clean. The towel was dirty once done. We found multiple hairs on the tubs & showers. There were multiple huge spiderwebs throughout the house. There were multiple stains on the bedding pillows & comforter. One bed was soo low that there was a visible gap between the headboard & mattress. A open can of soda was left on the balcony. I was also told by the host that the property was "No pets allowed", however, we saw several properties with dogs. The house itself was really nice & spacious, however, some updates are definitely needed.
Estada de 4 nits (jul. 2026)
Opinió verificada

10/10, Excel·lent

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions i comunicació
My family of 17 absolutely loved our time here. Beautiful and spacious cabin in a convenient yet scenic location. Responsive host and everything you need for a fantastic mountain getaway. Hope to make this an annual tradition. Highly recommend!
Estada de 3 nits (març 2025)
Opinió verificada

8/10, Bé

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Good location, great views, very roomy. We had concerns about the water pressure being low, but i think it was due to high usage times. We never ran out of water and we had 14 ladies staying there.
Estada de 2 nits (set. 2025)
Opinió verificada

6/10, Acceptable

Què li ha agradat: Neteja, entrada, comunicació, ubicació
The first listing I saw said it had a hot tub. The pool water was cloudy. The tvs in the bedrooms didn't work the first day. There were ants in the kitchen area. One arcade game was broken down stairs. The air hockey game on off switch didn't work. Two tvs still didn't work after the technician left. The overhead lights in the down stairs bedroom on the left didn't work.
Estada de 3 nits (juny 2026)
Opinió verificada

10/10, Excel·lent

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Overall this place is exactly how it’s advertised in the pics. The cabin was nice as well as the views. It wasn’t hard to get to at all. The only gripes I heard on and off was issues with hot water in showers, some of the windows in the main living room area not having blinds which was causing a glare on the tv and some of the televisions cable not working, but other than that we enjoyed our stay and would stay again. Its in a great location the host Justin was great at responding to any text questions I had oh and if your traveling with more than 4 vehicles the parking in front of the cabin may be hectic.
Estada de 4 nits (des. 2025)
Opinió verificada

10/10, Excel·lent

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Great Cabin, Awesome Stay!

We brought our youth group (6th to 12th grade) for a church retreat. The two game rooms, pool and hot tub provided plenty of activities for everyone to enjoy- Adults and youth!
Estada de 2 nits (gen. 2025)
Opinió verificada

6/10, Acceptable

Què li ha agradat: Entrada, ubicació i precisió de l’anunci
Què no li ha agradat: Neteja, comunicació
I DON'T WANT TO LEAVE A BAD REVIEW, WE ENJOYED OUR STAY BUT THE CABIN NEEDS ALOT OF MAINTANCE. HOUSEKEEPING WELL I WONDER IF THEY EVEN WAS THERE. WE HAD TO HUNT DOWN THE TOWELS. EVERY BATHROOM HAD SOME KIND OF A PROBLEM TVS DIDN'T WORK THINGSS WERE BROKE. THE UPSTAIRS SHOWER LEAKED ALL THE WAY DOWN TO THE DOWN STAIRS. THE CABIN ITSELF WAS GREAT WE WORKED AROUND MOST OF THE PROBLEMS AND HAD A GOOD TIME. OVER ALL IF THEY WOULD JUST DO SOME MINOR MAINTANCE. IT WOULD HAVE BEEN GREAT. HOW EVER I WON'T RENT FROM THEM AGAIN. AS MUCH AS I PAID I EXPECT MORE. THEY HAVE A 5 STAR CABIN, BUT RUN IT LIKE A 2 STAR.
Estada de 3 nits (maig 2026)
Opinió verificada

8/10, Bé

Què li ha agradat: Entrada, comunicació, ubicació, precisió de l’anunci

Not to bad

The property was big and spacious... Love the rooms. Limited hotwater for showers, The hot tub was dirty with no water in it, pool was dirty as well ,and a few tv's wasn't working. Spoke with management and they sent someone out the next day to take care of the pool and hot tub. With a few adjustments this is a great property to visit
Estada de 3 nits (maig 2025)
Opinió verificada

6/10, Acceptable

Què li ha agradat: Entrada, comunicació, ubicació, precisió de l’anunci

Family Trip

Just ok. Windows were dirty no shades on main level. One shower didn’t work properly. Not enough towels for everyone.
Estada de 4 nits (jul. 2025)
Opinió verificada

6/10, Acceptable

Què li ha agradat: Entrada, ubicació i precisió de l’anunci
Què no li ha agradat: Neteja
The cabin had not been cleaned, every room has dirty vents, cobwebs, that have not been cleaned in months ( I have pictures). Jacuzzi tubs were dirty ( we cleaned them) and upstairs right bedroom tub jets were broken and it flooded the Two bedrooms and hallway below it, also shower in same bedroom shower leaked bedroom below it. Water stains in all rooms, not new issues.The lights and ceiling fan lights not working. Bathroom exhaust fan in main floor on right side is loud. One in basement does not work. The AC upstairs kept freezing up. You had to have a schedule for showers, if you did not then upstairs and main floor had not pressure. Oven was dirty, pots and pans are terrible (needs replacements). Have to set oven at 25degrees about what you need. Pool area was a mess and has green algae on bottom of windows. Hot tub broken. . Called, sent maintenance man he put new bulbs in, not able to fix tub, ceiling fan lights. Housekeeping never came back. I have ask Justin for owners name and email. Never got! There is more, running out of room. They offered a 300 refund ( a slap in the face) towards the inconvenience of 13 people. 2 towels, a washcloth, a hand towel per bedroom bathrooms. No extra bedding or covers.
Estada de 6 nits (jul. 2026)
Opinió verificada

8/10, Bé

Què li ha agradat: Neteja, entrada, ubicació, precisió de l’anunci

Beautiful cabin!

This cabin is perfect for large groups with lots of things to do (hot tub, swimming pool, arcade games, pool table, etc). We had NO hot water and reported it to the host. He provided a few things for us to try as he did not want to send out a service tech despite our requests. At best, we had tolerable room temperature showers after trying to remedy it ourselves.
Estada de 2 nits (març 2025)
Opinió verificada

8/10, Bé

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Cabin was pretty clean, none of the TVs in the main living areas and most bedrooms would not work. We could get a picture but no sound in the main living room. The others wouldn't even come on. When we booked it advertised a hot tub, when we arrived it was drained and per the host no longer a feature. That was disappointing. It was one of the reasons we chose this cabin. The bed to the left on the main level is horrible. 2 huge sunken places making it impossible to sleep. This cabin was generous with toilet paper and paper towels, dishwasher tabs, and trash bags. Better than any other cabin I have stayed in but the worst as far as kitchen tools. No measuring cups at all. On baking sheet, no baking pans with taller sides and the skillets were tiny. You could not cook for 20 people that it's advertised to hold with the kitchen tools available. Parking was fine. We just had 1 large SUV so we could parallel park out front. Front steps have a definite lean and seemed wobbly. Hot water intake line make a horrible racket that sounds like a jackhammer. Not great when you are trying to sleep and others are showering getting / ready for bed.
Estada de 3 nits (abr. 2026)
Opinió verificada

6/10, Acceptable

Què li ha agradat: Neteja, entrada, comunicació, ubicació
Què no li ha agradat: Precisió de l’anunci

Family

We had a family vacation- 20 people ranging from 1year old to 80 years old. The property needs pamphlet on information regarding: code for pool, how to disarm the pool alarm- we had 9 kids and loved that we knew our pool had safety precaution. When we tried to connect to the WiFi listed on the fridge, the name it gave never populated in the list of WiFi connections available. The house was spacious and clean. There was a game room which the kids enjoyed, however one of the games was not working. The TV in a few rooms we could not get to work. The communication with property manager was good.
Estada de 2 nits (abr. 2025)
Opinió verificada

4/10, Deficient

Què li ha agradat: Neteja, entrada, ubicació, precisió de l’anunci
Què no li ha agradat: Comunicació
Plenty of room, but showers were cold doors didn’t lock TV remotes would not work partially because no batteries shower door was broke or fell off anyway shower knob was broke. This is the only thing they came in Repair when I reported it the one of the games did not work outdoor lights didn’t work, not enough towels even though you had a washer and dryer who wants to do laundry when they’re on vacation and also there was not enough towels for as many people as we said, we had no curtains or shades to block the sunlight off so you could watch the TV on the living room area. We had to call several times about several things and the only thing they came out and fixed is what I previously said in this shower knob is the only thing they come out and fixed need more blankets on bed and one last thing it was our Christmas celebration with family from other states and we didn’t even have a Christmas tree they had a beautiful one next-door so if you asked me if I would prefer to stay here again, not especially in our family was pretty upset after we all come together from different states I hope you can improve these conditions and strongly feel we should get some sort of compensation for this so you have a blessed day goodbye.
Estada de 3 nits (des. 2025)
Opinió verificada

4/10, Deficient

Què li ha agradat: Neteja, ubicació
Què no li ha agradat: Comunicació, precisió de l’anunci
We didn't receive the access code for the pool and hot tub at first. We had to request access to get the code for the bottom floor. Something was really wrong with the water heater and pressure. Hot water stopped working halfway through and nobody was sent out to fix during our stay. Every time somebody flushed the toilet or used any water, the water system would have a jack hammer sound. So anybody sleeping downstairs where the water system was would instantly wake up. Light bulbs were out and we had to request multiple times for maintenance to come. The worst was that the dryer didn't work AT ALL. Nobody was sent out to fix that during our stay. We had 20 people staying here and we didn't know the dryer was broken until we had used the washer, so we had to come up with a plan, which was highly inconvenient. Listing says enough beds for 22 people, but does not tell you that you should only expect sheets for the pull outs/futons. Some of us didn't have adequate blankets. We tried working with the property manager to fix these issues multiple times, which is NOT what we wanted to spend our vacation doing, and the assistance we received was incredibly frustrating, made no sense, and was ineffective. To fix the water issues, the customer service we received was a suggestion to "check the breakers"... View was gorgeous, though!
Estada de 4 nits (juny 2025)
Opinió verificada

10/10, Excel·lent

Què li ha agradat: Neteja, entrada, comunicació, precisió de l’anunci
Location, facilities were absolutely fantastic and above all the price… which was very good for the facilities provided..!! Would definitely recommended this property to anybody who wants to visit Gatlinburg
Estada de 3 nits (oct. 2026)