3 habitaciones3 baños6 huéspedes175 metros cuadrados
Servicios populares
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Se aceptan mascotas
Wifi gratis
El precio actual es de 685 €
685 €
incluye tasas e impuestos
Del 19 jun al 20 jun
Añade las fechas para ver los precios
Acerca de este alojamiento
Double-Level Deck Cabin w/ Hot Tub & Outdoor Fun in Smokies
This stunning retreat is non-stop fun! Just a few miles from the area`s best attractions, this cabin is hassle-free to get to, yet feels secluded & offers everything you could ask for in a mountain getaway! This spacious 3-level cabin has 3 king beds and endless entertainment. Amenities include a hot tub, game room w/ pool table & PacMan, deck w/ beautiful mountain view & outdoor seating, charcoal grill, outdoor games like Cornhole, Spikeball, ladders, & more!
• Beautiful mountain view from the double-level deck! • Hot Tub • Game Room w/ Pool Table, Pac Man Arcade Game, & 50” Smart TV • Gas Fireplace in the Living Room • Outdoor Seating & Dining • Charcoal Grill • Cornhole, Spikeball, Ladders, & more! • Jacuzzi Tub • Fully Equipped Kitchen • Wifi • Washer/Dryer • No 4WD Necessary
Sleeps 6! 3 Bedrooms, 3 Bathrooms: • Master Bedroom: on the upper level w/ King Bed, Smart TV, & Balcony access. • 2nd Bedroom: on the upper level w/ King Bed & 44” Smart TV. • 3rd Bedroom: on the lower level w/ King Bed & 50” Smart TV.
Guests have access to the entire cabin!
We are available if you need us!
Pigeon Forge - 13.3 miles Gatlinburg - 19 miles Cades Cove - 21.9 miles Anakeesta - 17.7 miles The Island - 12.1 miles Dollywood - 16.2 miles Gatlinburg SkyBridge - 17.4 miles Ober Gatlinburg - 17 miles Parrot Mountain and Gardens - 17 miles Dolly Parton’s Stampede - 12.7 miles Paula Deen’s Family Kitchen - 12.1 miles The Local Goat Restaurant - 12.7 miles
We recommend having a vehicle on hand!
- Due to the agreement with our cleaning service provider, we are not able to accommodate early check-ins or late check-outs. You may check-in as early as 4 pm and must check out by 10 am.
- For your convenience we supply you with a limited starter kit of toilet paper, soap, paper towels, trash bags, and dishwasher detergent. There are several shops you can visit nearby to purchase supplies for the duration of your stay.
- Please note that the hot tub and pool takes around 6 hours to heat up. So depending on what time the property was cleaned, your hot tub or pool may not be hot upon arrival.
- Due to the rural location of this property, cell phone reception may occasionally be spotty.
- No RV or Trailer parking.
- Guests are responsible for providing their own charcoal.
- We charge a $75 pet fee per pet. This fee allows us to provide extra care and cleaning to ensure the home is fresh and comfortable for the next guests, including guests with allergies. Pets are not allowed on the furniture, must be potty trained, and must be kenneled when left at the property alone. You will be charged for any damages caused by your pets. - You may not book if you live locally without asking for permission and letting us know why you need a place in town.
- By booking with us you agree to download our app to gain access to the property.
- Guests will be expected to clean up spills and messes that they make and throw all their trash in the trash can. Also, it will be the guest`s responsibility to do the dishes before they leave.
- To protect the host and guest, we must verify all guests ahead of the stay. Please be aware: As a part of the verification process, you may be asked to provide a copy of your official government-issued photo ID, confirm your contact information, and pass through our guest portal. The information is collected for screening and verification only and is not stored or used for any other purposes.
- You understand that your check-in instructions will be sent after successfully completing the guest portal.
- THERE WILL BE A $500 CHARGE FOR SMOKING, PARTYING, OR BREAKING ANY OTHER HOUSE RULES!
- Please do not bring glitter, confetti, or anything like that to any of our properties.
- Please ensure that you review the cancellation policy as it pertains to any cancellation for any COVID-19 reason. We encourage guests to purchase travel insurance because we cannot operate outside of our cancellation policy for any reason.
- No food or drink in the hot tub.
- You must let us know when you book if you intend to bring pets. We charge a $75 pet fee per pet. This fee allows us to provide extra care and cleaning to ensure the home is fresh and comfortable for the next guests, including guests with allergies. Pets are not allowed on the furniture, must be potty trained, and must be kenneled when left at the property alone. You will be charged for any damages caused by your pets.
- Due to our close proximity to the National Park, we have a large population of insects including ladybugs, house flies, stink bugs, millipedes, carpenter bees, and wasps. Although all of our properties are sprayed regularly by a professional pest control company, the city and park areas are not. During various times of the year, these insects may find their way into the property. By booking you understand that is a possibility during your stay and understand that there will be no refunds related to bugs getting into the property. We will be happy to work with you to get pest control back out if necessary.
Haven Vacation Rentals, LLC’s Vacation Rental Terms and Conditions (the “Terms”) apply. Renter will receive and agrees to sign the Terms immediately after making reservation, which will include, but not be limited to, the following: - The “Minimum Age” to rent the Property is 25 years of age. - By booking you agree to provide a copy of a valid government-issued ID directly to us. We will request this after your reservation has been made - The Renter is solely responsible for Renter’s actions and the actions of all family members, guests, and invitees. - Noise audible outside the Property is prohibited between 10 p.m. and 8 a.m. - Unless authorized by the Property Manager, the number of people present at the Property may not exceed the maximum occupancy indicated in the listing or the reservation for the Property. - Check-in is from 4:00PM until 12:00AM and Check-out is before 10:00 AM. - If you do not vacate by check-out time, you authorize us to charge a late departure fee of up to one night’s rental and we may remove all Occupants and their personal property from the Property. - No smoking is permitted on the Property at any time. - No animals or pets of any kind are permitted at the Property except (1) as specifically authorized in your reservation, or (2) bona fide service animals that we are required by law to allow. - Renter authorizes us to bill the credit card on file for the full amount of the Rental Fee at the time of booking. Renter agrees not to make chargeback claims with its credit or debit card issuer. - Events and commercial photography or filming are prohibited at the Property without our express written permission. - Use of the Property for any criminal activity is prohibited. - Neither the Property Manager nor the Owner will be liable for special, incidental, or consequential damages of any kind, including those arising from the use of any pool, hot tub, lake, or bunk bed on the property. - Upon your arrival at the Property, you should inspect the rental unit to ensure the Property condition is to your satisfaction. If you find any conditions you need to report as unsatisfactory or damaged upon your arrival, you should report such conditions within two hours after the time you arrive at the Property. After the two-hour period expires, the Property is provided as is and we are not responsible for the inoperability or unavailability of any amenities. - You further agree to give us a reasonable amount of time to respond to your report and to cooperate with our efforts to address the concern or provide a remedy. - You acknowledge that you may be required to undergo a background check if mandated by the property management company or the building, as stated in accordance with your rental agreement and condition of the booking.
Servicios del alojamiento
Esquí
Cerca de pistas de esquí
Snowboard en las inmediaciones
Piscina/spa
Bañera de hidromasaje
Internet
Disponible en la cabaña: wifi gratis
Aparcamiento y servicios de transporte
Se necesita coche
Aparcamiento en las instalaciones
Cocina
Cafetera y tetera
Frigorífico
Horno
Lavavajillas
Máquina de hielo
Microondas
Papel de cocina
Placa de cocina
Tostadora
Vajilla y utensilios de cocina
Restaurante
Mesa de comedor
Dormitorios
3 dormitorios
Se proporcionan sábanas
Baño
3 baños
Papel higiénico
Se proporcionan toallas
Secador de pelo
Zonas comunes
Chimenea
Mesa de comedor
Sala de estar
Entretenimiento
Juegos
Smart TV con canales por cable o satélite
Zonas al aire libre
Balcón
Barbacoa de gas
Jardín
Servicios de lavandería
Lavadora
Lavandería
Espacios de trabajo
Escritorio
Confort
Aire acondicionado
Calefacción
Mascotas
Se aceptan mascotas
Características especiales/accesibilidad
Alojamiento libre de humo
Servicios e instalaciones
Plancha o tabla de planchar
Aspectos destacados de la ubicación
Cerca de tiendas outlet
Cerca de un hospital
Cerca de un spa o balneario
Cerca de un zoológico
En las montañas
En una zona rural
Actividades
Golf
Mesa de billar
Zona recreativa o sala de juegos
Baloncesto en las inmediaciones
Caza en las inmediaciones
Ciclismo de montaña en las inmediaciones
Equitación en las inmediaciones
Escalada en las inmediaciones
Escalada en roca en las inmediaciones
Esquí acuático en las inmediaciones
Exploración de cuevas en las inmediaciones
Golf en las inmediaciones
Kayak en las inmediaciones
Lanchas motoras en las inmediaciones
Natación en las inmediaciones
Observación de aves en las inmediaciones
Parque temático en las inmediaciones
Paseos para ver animales salvajes en las inmediaciones
Patinaje sobre hielo en las inmediaciones
Pesca en las inmediaciones
Práctica de trineo en las inmediaciones
Rafting en las inmediaciones
Rutas de senderismo/ciclismo en las inmediaciones
Rutas ecológicas en las inmediaciones
Tubing acuático en las inmediaciones
Visitas a bodegas en las inmediaciones
Medidas de seguridad
Detector de monóxido de carbono (el propietario ha indicado que hay un detector de monóxido de carbono en el alojamiento)
Detector de humo (el propietario ha indicado que hay un detector de humo en el alojamiento)
Registro de entrada sin contacto personal disponible
Edad mínima para realizar el registro de entrada: 25 años
Salida
Salida antes de las 10:00
Instrucciones especiales de entrada
Recibirás un correo del propietario con las instrucciones de entrada y de salida.
La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática
Normas del alojamiento
- You may not book if you live locally without asking for permission and letting us know why you need a place in town.
- By booking with us you agree
Mascotas
Se admiten mascotas.
Se aceptan animales de servicio (exentos de tasas).
Menores y camas adicionales
En este alojamiento se aceptan menores.
Eventos
No se permiten eventos
Fumadores
No se permite fumar
Información importante
Otros detalles
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, botiquín de primeros auxilios y cierre de seguridad.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Nuestro asociado, Vrbo, gestiona este alojamiento. Recibirás un correo suyo con un enlace a tu cuenta de Vrbo para que puedas modificar o cancelar tu reserva desde allí.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información adicional
Para acceder a este alojamiento, es necesario un coche.
Información sobre la zona
Esta cabaña se encuentra en Sevierville, en un entorno rural y cerca de parques temáticos. Museo del Titanic y Restaurante con espectáculo Dolly Parton's Stampede son puntos fundamentales para los aficionados a la cultura; si lo tuyo son las compras, no olvides visitar Isla de Pigeon Forge y Antiguo molino. Dollywood y Ripley's Aquarium of the Smokies también son opciones muy interesantes. Aprovecha que la montaña está cerca para disfrutar del snowboard y del esquí, y no te pierdas actividades como el descenso en trineo y el patinaje sobre hielo. Ver guía de viaje de Sevierville
Alcoa - Aeropuerto de Knoxville (TYS): a 46 min en coche
Restaurantes
Pawpaw's Catfish Kitchen
A 10 min en coche
Sloppy Hog Saloon
A 8 min en coche
Peaceful Side Social
A 16 min en coche
The Heavenly Roast
A 7 min en coche
The Artistic Bean
A 15 min en coche
Preguntas frecuentes
¿En Double-Level Deck Cabin w/ Hot Tub & Outdoor Fun in Smokies se aceptan mascotas?
Sí, las mascotas pueden hospedarse en este alojamiento.
¿Cuánto cuesta alojarse en Double-Level Deck Cabin w/ Hot Tub & Outdoor Fun in Smokies?
A fecha de 13 de jun de 2026, los precios encontrados para una estancia de una noche y dos adultos en Double-Level Deck Cabin w/ Hot Tub & Outdoor Fun in Smokies el 19 de jun de 2026 son de al menos 685 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Cuál es el precio del aparcamiento en Double-Level Deck Cabin w/ Hot Tub & Outdoor Fun in Smokies?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Double-Level Deck Cabin w/ Hot Tub & Outdoor Fun in Smokies?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Double-Level Deck Cabin w/ Hot Tub & Outdoor Fun in Smokies?
La salida se realiza a las 10:00.
¿Dónde se encuentra Double-Level Deck Cabin w/ Hot Tub & Outdoor Fun in Smokies?
En la montaña, esta cabaña se encuentra a menos de 10 kilómetros de Centro de actividades Next To Heaven, Great Smoky Mountains National Park y Casa Walker Sisters Place. Circuito de karts de River Rage y Townsend Visitor Center también están a menos de 15 kilómetros.
Comentarios sobre Double-Level Deck Cabin w/ Hot Tub & Outdoor Fun in Smokies
Comentarios
Excepcional
Todos los comentarios se corresponden con experiencias reales de huéspedes. Solo pueden enviar comentarios los viajeros que hayan reservado su estancia con nosotros. Verificamos los comentarios de acuerdo con nuestra guía de contenidos, y los publicamos todos, ya sean positivos o negativos.
19 comentarios de un total de 21 con una puntuación de 10 - Excelente
10 - Excelente
19
0 comentarios de un total de 21 con una puntuación de 8 - Bueno
8 - Bueno
0
0 comentarios de un total de 21 con una puntuación de 6 - Normal
6 - Normal
0
1 comentarios de un total de 21 con una puntuación de 4 - Mediocre
4 - Mediocre
1
1 comentarios de un total de 21 con una puntuación de 2 - Horrible
2 - Horrible
1
10
Limpieza
10
Ubicación
Comentarios
Verificado
10/10 Excelente
Beverly N.
21 de sept de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Time away
Enjoyed our stay
Beverly N.
Se alojó 4 noches en septiembre de 2024
Verificado
10/10 Excelente
Michelle T.
7 de ene de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Cabin was nicely decorated and very clean! We did have a small issue with the water when we arrived but host communicated quickly and issue was resolved. Area is very quiet and in a great location from the craziness of town. Would definitely rebook!
Michelle T.
Se alojó 4 noches en diciembre de 2025
Verificado
10/10 Excelente
K C.
18 de oct de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We loved this cabin, it was perfect for our stay. The mattresses and cabin overall were so comfortable, it was clean, any amenity we wanted was already provided, and the owners were very responsive for the few questions we had when booking our stay. It's quiet, close to the park and Gatlinburg and Pigeon Forge without the craziness. The view from the back deck was awesome and we found we spent most of our time there while we were at the cabin. We plan on booking this cabin again the next time we visit the area!
K C.
Se alojó 7 noches en octubre de 2025
Verificado
10/10 Excelente
Randall P.
4 de may de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Relaxing
Our family loved this home. Something for everyone, from pool table, to jacuzzi, to beautiful view from the wrap around porch. Great location for Pigeon Forge or Cades Cove. Very spacious and great family meals together.
Randall P.
Se alojó 7 noches en abril de 2025
Verificado
10/10 Excelente
JIM R.
23 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Had a great time!
The property was everything we expected with a great view and we made good use of the hot tub and pool table! Spent most of our week in the park and this was a great location for that.
JIM R.
Se alojó 7 noches en junio de 2024
Verificado
10/10 Excelente
Leigh R.
13 de jul de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Cabin was wonderful and everything was as described. Everything we needed was there and place was very clean and comfortable. The views are amazing. The location in Townsend is away from all the craziness of Pigeon Forge and Gatlinburg so if you are looking to escape that mess then you e found the right place. We will definitely be visiting again. Thanks
Leigh R.
Se alojó 7 noches en julio de 2025
Verificado
10/10 Excelente
Dana J.
15 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Cute cabin with an awesome view
My family and our dogs loved our stay at this cabin. It was private, had lots of decks with views, was very clean and well-stocked. The game room was lots of fun! We highly recommend Haven Vacation rentals!
Dana J.
Se alojó 5 noches en marzo de 2023
Verificado
10/10 Excelente
Debbie L.
25 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Amazing!!
We can’t say enough good things about this cabin. It was amazing. The views were beautiful. It’s location was just far enough off the beaten path to relax yet close enough to do whatever you wanted. We loved loved it. Will most definitely stay here again.
Debbie L.
Se alojó 4 noches en junio de 2023
Verificado
10/10 Excelente
Amanda S.
28 de nov de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
💯 Serenity
Beautifully located with amazing view. The listing was as described with extras. Clean with comfortable beds & furniture. Enjoyed our stay. Will be recommending to family & friends.
Amanda S.
Se alojó 6 noches en noviembre de 2023
Verificado
10/10 Excelente
Jessica S.
19 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Relaxing vacation
Location was perfect! Close enough to pigeon forge but far enough away from the hustle and bustle. Conveniently located near restaurants and shopping. Excellent view of the mountain sunrise. Beds are comfortable and living room and dining room are spacious. Cabin came with activities that ranged from pool table, hot tub to board/card games. Excellent place to visit if you are looking for something close to Pigeon Forge and Gatlinburg or just looking to stay in the cabin on the mountain
Jessica S.
Se alojó 9 noches en abril de 2025
Verificado
10/10 Excelente
Patricia B.
17 de mar de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great cabin with a view
Our family of 4 had a wonderful spring break- the cabin was in great shape, clean and had three bedrooms, each with comfortable king-size beds! We had great weather and really enjoyed the deck for the view of the mountains and beautiful sunrises every morning and a meal or two during our stay. Jacuzzi was great in the evenings. It was equidistant for us to get to Gatlinburg, Pigeon Forge and to the Smokies. Love that we could bring our dog, too. Would definitely stay here again!
Patricia B.
Se alojó 5 noches en marzo de 2025
Verificado
10/10 Excelente
Tanya D.
29 de oct de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family Trip
The cabin was lovely, just as advertised. We had a wonderful time and felt at home in the cabin. It was stocked with all basic necessities and had everything we needed. Great selection of games to play with the kids and the game room and hot tub were perfect for all! The location was fabulous! It is situated in a lovely little valley and about the same distance to the Great Smoky Mountains National Park, Gatlinburg, and Pigeon Forge. As for the cabin, there are a few neighbors but it is situated in a way that it feels a little secluded. Great stay!.
Tanya D.
Se alojó 3 noches en octubre de 2024
Verificado
10/10 Excelente
Tobias B.
6 de ene de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Did not disappoint!
Such a beautiful house. Plenty of room. High speed WiFi. Porches everywhere. Nice porch furniture. Very comfortable beds. Christmas decor made it feel even more cozy. Will be back!
Tobias B.
Se alojó 5 noches en diciembre de 2022
Verificado
10/10 Excelente
Dwight K.
25 de ago de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great cabin
This cabin was a great place to stay for a week with my family to visit Gatlinburg and Pigeon Forge for the first time. The cabin is located approximately 30 minutes from the main attractions of both areas and allowed us to discover other attractions along the route.
The cabin is clean and spacious with an amazing view of the Smoky Mountains from sunrise to sunset. We spent most of our days exploring the area and evenings gathered around the large dining room table playing games as a family. The deck is a great place for morning coffee or evening cocktails.
Contact with the hosts was easy and they quickly responded to our questions. If we are ever to return to the area we would definately stay here again.
Dwight K.
Se alojó 6 noches en agosto de 2024
Verificado
4/10 Mediocre
Denise A.
2 de nov de 2025
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
The home was beautiful as were the views. However, after two days the pump quit working leaving us without water to bathe, flush toilets or wash dishes. They did provide 3 cases of bottled water (it took 12 bottles just to flush a toilet). This forced us to leave as we were advised it wouldn't be restored during our stay. We were advised maintenance was alerted and they would send us ETA several times but they never came. Since we traveled from South Florida and Northern Illinois cutting our vacation down to 3 days (one day without water) was a major disappointment.
Denise A.
Se alojó 6 noches en octubre de 2025
Verificado
10/10 Excelente
Carol H.
16 de feb de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Feb. 10-15
Very relaxing even tho we had rain most of week. We had a couple of days of sunshine that we made the most of. Cabin was furnished with everything we needed. Upstairs commode had a problem flushing but we worked around it by lifting tank top and jiggling mechanism but should be looked at. Also at the end, lights were flickering in upstairs bathroom just to let you know. Wild recommend renting to anyone. Thanks
Carol H.
Se alojó 5 noches en febrero de 2025
Verificado
10/10 Excelente
Kelly M.
16 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
10 stars !!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
My husband, 2 dogs, and I booked a last minute extended weekend getaway and it was everything we had hoped for and so much more!!!
This cabin was beyond the nicest that we’ve ever stayed in, thus far!! Inside was extremely clean and was equipped with everything that you could think of+++ !!
The king size beds were VERY comfortable!! The deck was closed with a gate so it was nice to keep the pups contained! The view was perfect from every angle! The closest shop and gas station were about 10 minutes away, very convenient!!
My husband loved the outdoor jacuzzi and game room!
Communication with the company was great and was always a very quick response when I had a question! Check in was super easy with no issues! There was a carport for our car with an outside outlet which came in handy for our hybrid vehicle too!
We highly recommend this cabin and rental company!!!!!!!! If we are back in the area, we will definitely be booking here again!!!!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Kelly M.
Se alojó 5 noches en abril de 2024
Verificado
2/10 Horrible
Sanjay P.
23 de ene de 2026
Drive for 11 hrs to arrive at 1030pm w my teens and dogs, only to find out that the cabin was not cleaned, and that the water pump went out. Things happen, but the owners’ actions ate what are unacceptable.I own a hotel in S FL and if I had guest that had prepaid months in advance I would make sure that I found alternative accommodation for them, for at least the first night. This was not the case, they simply said sorry the water is off and we will cancel you reservation. It is 2 days after Christmas and we are 13 hrs from home and that’s what we got when we called. Well actually they didn’t answer my call, they answered a call from my wife’s phone. They told us they looked all over for a solution but found none, so just left it. They continuously put us on mute to talk to “mgt company” after they told us they were the owners. In 5 min I found a hotel that would accept the pups. I told them I would give them a chance to do the right thing and at least call the hotel and pay for 1 night. They refused. Citing that their “management” team was unable to do that. We asked to speak to this management team, but they were not available, so we can speak to the owner but not the property manager? Given plenty of opportunities to call my cell phone, send me an email, NO they just let us show up to a filthy unit w used tampons and toilet paper all over. All they had to say was we are sorrry. When given the chance to make it right by finding us accommodations, they simply were too