- Aspectos negativos: Servicios y estado e instalaciones del alojamiento
The view was wonderful. However we booked a deluxe suite and when we arrived the check in staff said that we had been upgraded to a junior suite. We showed our paperwork from Expedia and they said that the price we had paid was too low for a deluxe suite. In any case the large terrace that they said was all for us was never set up the umbrellas were lying on chairs and nothing was in place for use. Our bedding which was poor quality was not changed during our three day stay. There was mould in the corners of the shower. The staff did not offer to help with luggage in check out. The spa and pool was a long way from the hotel.