4/10 Mediocre
Natalie
11 de feb de 2024
Aspectos negativos: Limpieza y servicios
Upon arrival the Villa did not have my booking and the staff were amazing at finding a solution. The villa was a good size and clean pool and linen was lovely.
I have stayed in Villas a lot in Bali and have never had to ask for crockery and cutlery, no glasses, no plates, no knives or forks....2 coffee cups with saucer and teaspoon only.
I had to ask for glasses and a bottle opener, the one glass I was given was promptly talen away the next day and no other items were supplied. A water dispenser is supplied, but no glasses to drink out of.
I feel the staff are doing there best with the resources thay have.
The most shocking thing was the urine stain marks on the stone tiles, the staff advised me the stone is hard to clean but I have never seen this in any Bali villa.
The one restaurant meal I had was reheated pizza and what tasted like days old pork belly with packet sauce and packet mash....
I was going to book this Villa for my daughter but definitely will not now.
The location, security, and villa size are the few good things about Sun Island Boutique Villas. I will definitely be going back to Villa Bugis or Jas Green Villas instead.
Natalie
Se alojó 5 noches en febrero de 2024