From initial contact right through to check out Jim could not have been more helpful. The house is absolutely beautiful, has everything you need and more. The finishing touches really set it off, there were essentials such as bread and milk, freezer food and even wine should we need it. We stayed as a group of 10 girls for a hen weekend. There were robes for each of us and arrival drinks. The house is also ideally located with a bus stop right outside that gets you into York and a very friendly pub just down the road in walking distance so perfect if you're wanting to stay in or go out although the place is so nice I don't see the need to leave, we will definately be returning.