First thoughts walking in was a very beautiful old building, the rooms were huge, and at first sight looked very clean, but then found a dirty yoghurt lid and bottle top under bed, toilet hadn’t been flushed, and lots of thick dusty cobwebs in the light shades, In my daughter’s room the single bed runner was extremely stained, there wasn’t a proper shower screen so when showering, the floor became wet through. There was tea bags and no sugar in my room, or teaspoons, and the tray that the kettle on still had stains from the previous guests, there was no teabags only coffee in my daughter’s room. This was rectified quickly by going down and asking at reception but I feel housekeeping maybe need to be more vigilant. The hotel is in a prime position for exploring Scarborough but let down by its cleanliness.
