6/10 Normal
Ana
Viaje en pareja
13 de jun de 2025
Aspectos positivos: Limpieza, servicios y instalaciones y estado del alojamiento
Good location, comfortable bed, good breakfast.
When I booked on Expedia, they offered parking included. I was surprised by the type of hotel and the location, but that was one of the reasons I chose it. The reservation summary again stated "free parking," which wasn't true. The hotel receptionist (very abusive) said it wasn't included and that it was $45 per night (valet parking). Still in a rude tone, she told me "no hotel downtown offers free parking," as if it were something I should know. Since the (erroneous) information was on Expedia and not on the hotel's website, there was nothing she could do. I found parking a block away for $10.50 overnight (much less than $45). The hotel's parking service is exclusively valet parking, which was not only very expensive but also inconvenient; I saw quite a few people waiting for their cars.
Another thing that wasn't entirely true in Expedia's description was the free Wi-Fi, which was free, but exclusive to Marriott rewards customers. The options were to enter your details as a member or sign up. There was no option to opt out of providing your email address to avoid receiving unwanted emails from Marriott rewards.
Ana
Se alojó 2 noches en junio de 2025