Santuario Screech Owl

We arrived at the hotel late and upon arrival had a sign saying under renovations. No pool/spa/gym/food. Room was ok. However interconnecting door unlocked which puzzled the staff as to why we would want to lock it. 2nd night bar then closed and had to request more milk pots as no laundry service/restock had taken place. Overall disappointed with the stay and feel it should be closed during renovations. The resort could be amazing but needs a lot of repairs. For what was a basic room with no facilities the cost was far too high for what we got as a package Because the hotel was pretty empty of guests it made the 2 nights feel like a horror movie