Viatges a Santo Domingo Oeste

Very Disappointing Experience Definitely Not a Resort Our stay was extremely disappointing, and unfortunately, I cannot recommend this property. The breakfast was horrible. The bottled drinks were already opened/unsealed and appeared to have been refilled. The food was cold and the overall quality was unacceptable. The property is advertised as a resort, but our experience was very different. It felt more like individual apartments owned by different people and rented out to guests, rather than a properly managed resort. We stayed in apartment 221, and the condition was honestly shocking. There was an incredible amount of dirt and grime, unlike anything I have encountered in a hotel or resort. The apartment had a strong, unpleasant smell of humidity and an old, musty odor that made the stay very uncomfortable. We also had no water on two separate occasions during our very short stay. To make matters worse, the blanket provided for sleeping was covered in dust.

Need maintenance overall.

This is a beautiful extremely well maintained a run resort...a place one can't wait to come back to. People are delighful and everyone in the staff bends over backwards to kane sure that clients are satisfied and comfortable. Everything is top notch quality and one is surrounded by beuatifully kept grounds and impeccable cleanliness.

The sheets were dirty. Evening entertainment can be better. I think that’s the the main thing people go to a resort to have a grand-show at night. The hotel doesn’t have any shows. Also the Japanese restaurant was so inattentive to us. The food was little and forgot to give us the soup and the chef set aside a big plate and send it back to the kitchen.