- Aspectos negativos: Limpieza, personal y servicio y estado e instalaciones del alojamiento
Although I informed them about my late arrival via email and they confirmed that they will hold my reservation, upon arrival I was informed that my room was given to someone else. Temporary bed I was offered was full of insects. No toilette paper in the bathroom (was I supposed to bring my own?). Good luck arriving after midnight...they close the gate to the resort and you have to walk one mile from the street to the resort. No one picks up the phone when you call them on the 2 numbers they posted at the gate. Would not recommend.