El Secreto

Allotjament de 2.5 estrelles

Selecciona les dates per veure els preus

Opinions

8,2 sobre 10,
Molt bo

Serveis populars

  • Piscina
  • Banyera d'hidromassatge
  • Aparcament inclòs
  • Restaurant
  • Gimnàs
  • Esmorzar disponible
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Sobre aquest allotjament

El Secreto

  • Hotel a prop de Escullera de Belize
  • Una terrassa, una cafeteria i un jardí són només algunes de les comoditats que ofereix El Secreto. Als viatgers més actius els agradaran les activitats que ofereix aquest hotel, com ara ecoturisme. Per descansar i relaxar-te, visita la banyera d'hidromassatge. Gaudeix del gimnàs, així com d'activitats com ara el caiac. Els clients també trobaran una bugaderia, un bar i un restaurant.
  • També gaudiràs dels avantatges següents:
    • Una piscina a l'aire lliure amb gandules i para-sols de piscina
    • Aparcament sense assistència gratis
    • Rutes en helicòpter o en avioneta, tovalloles de platja i servei de consergeria
    • Caixa forta a la recepció i sales de massatge o tractament
  • Característiques de l'habitació
  • A El Secreto, totes les habitacions tenen comoditats com ara roba de llit d'alta qualitat.

Allotjaments similars

Polítiques

Entrada

Hora d'inici del registre d'entrada: 15:00

Instruccions especials d’entrada

La informació proporcionada per l'allotjament pot estar traduïda mitjançant eines de traducció automatitzada

Nens i llits addicionals

En aquest allotjament s'admeten nens

Informació important

Informació indispensable

Aquest allotjament està gestionat per un amfitrió professional, de manera que el seu oferiment va lligat a la seva professió, empresa o activitat comercial.
En funció de la política de l'allotjament, pot aplicar-se un recàrrec per persona addicional.
En fer el registre d'entrada, és possible que calgui presentar un document d'identitat oficial amb fotografia i una targeta de crèdit o dèbit, o bé abonar un dipòsit en efectiu, per cobrir qualsevol despesa imprevista.
Les sol·licituds especials no es poden garantir i estan subjectes a disponibilitat en arribar; poden aplicar-se recàrrecs.
El nom que figuri a la targeta de crèdit utilitzada en fer l'entrada per abonar les despeses addicionals ha de coincidir amb el nom principal de la reserva
Si cancel·les la teva reserva, estaràs subjecte a la política de cancel·lació de l’amfitrió. D’acord amb la normativa de la UE relacionada amb els drets dels consumidors, els serveis de reserva d’allotjament no estan subjectes al dret de desistiment.

Informació addicional

Cal reservar els serveis de massatge amb antelació; abans d'arribar, contacta amb l'allotjament mitjançant la informació que trobaràs a la confirmació de la reserva

Preguntes freqüents

El Secreto té piscina?

Sí, aquest allotjament té una piscina a l'aire lliure.

Quant costa aparcar a El Secreto?

L'aparcament sense assistència és gratuït en aquest allotjament.

A quina hora es fa el registre d'entrada a El Secreto?

Hora d'inici del registre d'entrada: 15:00.

On es troba El Secreto?

Aquest hotel es troba a San Pedro. A més, tindràs Escullera de Belize a 0,2 km i Platja de la Badia de la Tranquil·litat a 4,7 km. Parc Nacional i Reserva Marina de Bacalar Chico i Platja Secreta també són a menys de 20 km.

Opinions

Opinions:

8,2

Molt bo

9,2

Neteja

8,0

Ubicació

8,6

Personal i servei

8,8

Estat de l’allotjament i instal·lacions
Puntuació 10: Excel·lent. 39 de 71 opinions
Puntuació 8: Bo. 17 de 71 opinions
Puntuació 6: Acceptable. 3 de 71 opinions
Puntuació 4: Deficient. 7 de 71 opinions
Puntuació 2: Horrible. 5 de 71 opinions

Opinions

Verificada

2/10, Horrible

Viatger verificat

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Stay Away

When we arrived at the hotel, the whole site smelled of sewage. The restaurant area, the grounds, the pool area. When we asked why they said the pipes had broke. But when we tried to get our monies back and leave there was no manager at the hotel. The desk person said the manager lives in Mexico. When even Expedia tried to get in touch with the hotel to get a refund for us they coudln't get an answer.
Estada de 14 nits (març 2018)
Verificada

10/10, Excel·lent

Coco

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Private & Secluded....exactly what we needed.

We absolutely enjoyed our stay at El Secreto. The private pool and bedding was the icing on the cake! Estel was amazing! We will most definitely return.
Estada d’1 nit (febr. 2018)
Verificada

10/10, Excel·lent

twodox

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Total relaxation in an idyllic setting.

El Secreto is a tiny gem of a hotel, with 13 beautiful cabins on a lovely site. Ours was around a lagoon and others are on the beach. The service was outstanding and the food in the restaurant was excellent and varied. The hotel is on the northern end of the island.San Pedro is 30 minutes away by boat or 45 minutes by golf cart along a very bad road. The nearest restaurant is a mile away, so you will eat nearly all your meals there, which can be expensive. We spent about $140/day for two, without a major bar tab. Estell, the manager, is a gem - witty, helpful and charming. Rather than spend a full week here, I recommend staying on the mainland or in San Pedro for your adventures and coming here after to chill out for a few days. Perfect for couples; NOT for children.
Estada de 7 nits (gen. 2018)
Verificada

8/10, Bé

Dianne

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Perfect place to get away from it all

My husband and I went to El Secreto for our one year anniversary. The hotel is stunning, and extremely private. We felt like we had the entire resort to ourselves. The staff were very attentive, but stayed in the background until you needed them. The grounds were stunning!! Every angle was like a post card. I had pretty high expectations but was very happily surprised. There were a few minor issues, we had trouble getting our hot tub turned on, out of the 7 nights we were there it was only turned on once, although we requested it every afternoon. Because of the time of year we went, the sand flies were quite bad (after the rainy season). The hotel did the best they could, and provided bug spray in all the rooms. In another couple of weeks they should be gone. We were looking for a place that we could escape the world, and found it at El Secreto. We still participated in the activities that we wanted to, but enjoyed the peace and quiet the most! We will definitely be back, and will highly recommend it to others we know who are thinking about Belize and Ambergris Caye as an option for a get away.
Estada de 7 nits (nov. 2017)
Verificada

10/10, Excel·lent

ELIAS

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Amazing getaway

Amazing getaway
Estada de 3 nits (nov. 2017)
Verificada

8/10, Bé

Mariana

Què li ha agradat: Estat de l’allotjament i instal·lacions
Què no li ha agradat: Neteja
Falta supervisión en el servicio de limpieza, si tienen malin+goetz de línea para amenities PERO nunca en 5 noches resurtieron jabones ni crema ni acondicionador. Tampoco kleenex El servicio/calidad en alimentos y bebidas regular y el precio MUY alto en relación. El lugar si es increíble, completamente remoto. Eso si es lo que buscan, está padre
Estada de 5 nits (set. 2017)
Verificada

4/10, Deficient

Mark and Jenny

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Poor experience but quick response & refund. Bats

El Secreto is located in a beautiful, remote spot on Ambergris Caye. If you're not familiar with the layout of the caye, be aware that in order to get to El Secreto from San Pedro, you need to take a 30-min water taxi up the coast to reach the El Secreto dock. There is no road that goes there from town. The villas are nice and spacious. We arrived in the afternoon and intended to stay for two nights. We got to our villa and thought - why is the thatched palm frond roof so thin? We could literally see cracks of daylight through it. What do they do when it rains?? We figured that it isn't a huge concern since there was no rain in the forecast while we were there. We enjoyed the hot tub, had dinner and went to bed. Around 4:30am, we woke up to the sound of loud rustling inside our villa. I switched on a light to find a bat flying around inside our bedroom! It was bumping into the ceiling, presumably trying to get out. The bat finally found a crack in the ceiling and left. We packed up our things and checked out early that morning. The person at the front desk did not appear surprised at our experience. To us it seemed like they already knew that they had a bat problem. Despite the bad experience, El Secreto was quick to arrange a boat to take us back to San Pedro for free, and they were also quick to grant my refund request for both nights. We would love to recommend this resort, but until they fix their pest / bat problem, we can not honestly recommend staying here.
Estada de 2 nits (maig 2017)
Verificada

8/10, Bé

Viatger verificat

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Nice property

Great stay overall, staff was excellent very helpfull always and the property is ver nice
Verificada

2/10, Horrible

Jennifer

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

DO NOT STAY AT THIS HOTEL!!!!

The staff that picked us up from the airport was friendly. The staff met us at the dock to welcome us to the hotel, but it was downhill from there. The restaurant was mediocre, there was one other person in the reastaurant but it took a very long time to get our food, which was extremely overpriced. The room upon first glance was ok, but quickly realized that coffee cups were flilthy, there weren't adequate toteltries and the hot tub was cold. Those items were addressed by the staff. After settling in we encountered a bat flying in our room. We contacted the front desk, and they were not very quick to respond. They eventually caught the bat and removed it from our room. After waiting for another villa to be cleaned, they moved us in the middle of the night. After a long day of traveling and the bat encounter I was ready for a good night sleep, as soon as the lights went out in the new villa again the bat problem. After bringing this to the managements attention, a very delayed response, we checked out and moved to another hotel. They did not refund our money, and said that it was our problem. The bottom line is, the hotel is not well-maintained, in addition to the bat problem, the overall condition of the hotel is poor. The onsite management is not equipped to handle situations that require refunding money to guest. I waited 2 1/2 hours for response from the corporate office that ultimately said sorry we're going to keep your money!
Verificada

4/10, Deficient

Viatger verificat

Què li ha agradat: Neteja

Great location but "rip off" for food

The El Secreto is located at a great beach - just don't check 50m left/right from the hotel beach as it starts to be a dump. The stuff is friendly and helps in supporting a pleasurable stay. Due to the location a trip to San Pedro (or the next restaurant) is rather a nightmare and therefore: only the option for food and drinks at El Secreto is available. El Secreto does provide food but the price is (allow me to write) a rip off as the quality as well as the service is so lala. Additional: changes to a menu normally end in a "no" - which is far away from customer friendly. With that written: location and stuff great - amenities improvement highly appreciated!
Verificada

4/10, Deficient

Viatger verificat

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions i comoditat de l’habitació

beautiful ammenities, but very remote.

jacuzzi temperature did not work as desired, in general overpriced. beach very small, not good for swimming
Verificada

10/10, Excel·lent

Viatger verificat

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Christmas in paradise

Excellent place to stay and relax, staff went the extra mile to make our stay one we'll never forget. The resort's attention to detail is unsurpassed by any other place we've stayed Kudos El Secreto Ernie & Suzanne
Verificada

4/10, Deficient

Viatger verificat

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Isolated & bizarre... not in a good way.

While the pool area and restaurant on this property are very beautiful, the rest of the resort is not so great. Overall, we were pretty disappointed. We selected one of the ocean villas. The room smelled like urine. The palm leaf roof was covered in black mold, which created a constant musty, unpleasant odor. AC in the room stopped working the last night of our three night stay. It was 85 degrees & miserable. The mosquitos & sand flies are horrible, so you can't even open the doors. The shower water was salt water. Service is very slow at the overpriced & mediocre restaurant & bar. Sometimes housekeeping services your room but not always. When we checked in, the sheets were soft & comfortable. The next day, they were changed to a cheap, torn & itchy set. Towels were also torn. The private hot tub isn't warm, let alone hot. Well drinks are $15 at the bar. We felt like it was Hotel California. The energy is weird. Staff lives on property and their dogs go into fits of barking at all times of the day & night.There is so much plastic and trash on the beaches, if you step one foot off property it feels like a garbage dump. It is so sad. There has been no clean up since Hurricane Earl's devastation Aug 2016. Most of the staff speaks poor English, which is odd for an English speaking country. The other couples we met agreed it was a bizarre experience. I wouldn't go back.
Verificada

10/10, Excel·lent

Blake

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Remote luxury

Perfect place to escape and unplug in style. The staff was amazing and very friendly and helpful.
Verificada

8/10, Bé

Arlen Jeferson

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

excellent hotel

Excellent hotel. Did edge of a small but magnificent strech of beach. The villas are comfortable and clean. The stuff is a pleasure. The only complaint would be the mosquitoes but we got to admit that being tropical resort we have to allow for some mosquitoes. Overall a very nice place to be. If you want to have some rest and be deducted from the world and El Secreto is the place to be. We enjoyed our stay there
Verificada

10/10, Excel·lent

Kyle

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació
Excellent staff, room service, and amenities! Food was great as well
Verificada

10/10, Excel·lent

Phillip

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació
This place is amazing! Especially if you need privacy. We rented a golf cart but that's not the way to go. The hotel will send a boat but we didn't know that. It's nearly impossible to find by road but if you do, turn toward El Norte Bar and drive down the beach for about a mile.
Verificada

4/10, Deficient

Viatger verificat

Què li ha agradat: Neteja
Què no li ha agradat: Personal i servei, estat de l’allotjament i instal·lacions i comoditat de l’habitació
Overpriced, far away from everything, no area to beach swim.
Verificada

10/10, Excel·lent

JT

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació
Our experience at El Secreto was nothing short of amazing. We received 5-star treatment from the pick-up to the drop-off. It was the most relaxing resort I have ever been to, and not to mention it is very beautiful and just like the pictures. A great secluded and relaxing getaway for couples.
Verificada

6/10, Acceptable

Cheryl

Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
Què no li ha agradat: Comoditat de l’habitació

Too remote

Nice hotel but too far from anything. If you want quiet and relaxing, then it is the place for you. If you want access to restaurants, shopping, activities, then it is not. Only accessible by boat. the hotel sometimes has a shuttle to town, but not always, and they didn't always post the schedule until the day of. Had to us water taxi a lot and it got to be expensive.
Verificada

10/10, Excel·lent

Emily

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Most Amazing Relaxing Experience

I have traveled the whole world and this by far was the most relaxing and luxurious accommodation that I have stayed at. We absolutely love this hotel. If you watch the youtube video of the resort that is a complete accurate depiction of what this place is like. It is in a very remote spot far north on the island, and is so quite and peaceful. The beaches are clean and the water is beautiful. The staff is so friendly and helpful. The food was delicious. If you are looking for a complete getaway that is relaxing and calm this is for sure where you want to be. I can't recommend this place enough. I not only plan to come back with my boyfriend, but I want to bring my mom to this place as well.
Verificada

10/10, Excel·lent

Ruth

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Our own resort

El Secreto is small and quiet. We felt like we were on our own resort. The staff was not hovering but yet they were always available when we needed something. They took care of our every need. We were treated like royalty. It is a beautiful location. The entire experience was magnificent.
Verificada

10/10, Excel·lent

Viatger verificat

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació
Beautiful place and very comfortable bed, loved the whole experience.
Verificada

10/10, Excel·lent

Deborah

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Best kept secret in San Pedro, Belize.

Every picture they post is exactly what we experienced. The Hotel and it's staff were more than amazing. We had the best trip ever and can't wait to go back... Hopefully on our Honeymoon.
Verificada

6/10, Acceptable

Peter

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions i comoditat de l’habitació
Què no li ha agradat: Personal i servei
Great property but terrible service.