La Capitana Old San Juan accepta animals de companyia?

No, no es permeten animals de companyia a l'allotjament.

Quant costa aparcar a La Capitana Old San Juan?

En aquest allotjament no s'ofereix aparcament.

A quina hora es fa el registre d'entrada a La Capitana Old San Juan?

Hora d'inici del registre d'entrada: 15:00.

On es troba La Capitana Old San Juan?

Aquest hotel es troba a Vell San Juan i a menys de 15 min a peu de les atraccions següents: Plaça de Colón i Port de San Juan. Platja del Condado i Centre de Convencions de Puerto Rico també són a menys de 5 km.

La Capitana Old San Juan Ressenyes, Ofertes i Fotos 2025

2/10, Horrible

Katina

Viatge en família

14 de jul. de 2025

Què no li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

To be honest was terrible. First I had some delays so we call to let them know that maybe we will miss the Saturday reservation, on that call she said it’s fine don’t worry. But then when I get the on Sunday 13, straight to the address is there, there’s no way to go in or nothing so when I call they said “you have to walk 4mis distance to check in” now my point is: why there’s no information of that in the emails or even in the call I did the day before. So we all the luggage I had to walk over there. Then we get there and the front desk is talking about how the phone is non stop and she can’t answer. Like a people are lost how we supposed to resolve ?! Only 1 toilet paper for 4 people, there’s only one air conditioner in the first part so if the other bedrooms close the door for privacy they will die w no air or breeze. They need to make some arrangements to that over there

Estada de 2 nits (jul. 2025)

10/10, Excel·lent

Mindy

Viatge en família

16 de maig de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!

Estada de 2 nits (maig 2025)

10/10, Excel·lent

Cassandra Lee

18 de març de 2025

Estada de 7 nits (març 2025)

10/10, Excel·lent

steven

8 de març de 2025

Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions

Good location.

Estada de 3 nits (març 2025)

2/10, Horrible

Paola

Viatge en família

3 de març de 2025

Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions i comoditat de l’habitació

Not as advertised

There small apartment with a king size bed, I originally booked two beds, sofa bed had no sheets, I had to call the from desk that by the way was a few blocks away, no bathroom amenities and bedbugs bite me during my stay there. I have bites all over my body. I was really excited to stay in san juan city center but this was an unpleasant stay.

Estada de 2 nits (febr. 2025)

10/10, Excel·lent

Marco

18 de febr. de 2025

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.

Estada de 2 nits (febr. 2025)

6/10, Acceptable

KATARZYNA M

Viatge en família

27 de gen. de 2025

Què li ha agradat: Personal i servei

Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small.

4/10, Deficient

Marc

Viatge en família

1 de des. de 2024

Què li ha agradat: Personal i servei

Què no li ha agradat: Estat de l’allotjament i instal·lacions

When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience.

Estada de 4 nits (nov. 2024)

2/10, Horrible

Grigoriy

10 de nov. de 2024

Què no li ha agradat: Comoditats

Property is far from the hotel and on third floor with no elevator. Appointment is not clean. Only one pair of keys, but it is 2 keyed doors on entrance to stairs and in apartment so if one person needs to go another one should go with him to open gate and after that come back on third floor On nerow and high stairs Only 2 bath towels and amenities not clean

Estada de 3 nits (nov. 2024)

2/10, Horrible

Bryan

23 d’oct. de 2024

Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

I paid a fee for housekeeping which I did not get the entire tiemmI was there which was 3 days. we were 4 people in total and one toilet paper is crazy for 3 day stay. The staff had me walking for about an hour and a half to do my check in despite the fact that I told them I was lost and couldn't find the place where they said the check in is supposed to happen. I arrived at 4. Walking up and down then steep streets of san juan looking for the other hotel that was located in the back of the same building i was supposed to be staying at. Service was terrible. The only good thing was the view. The bathrooms were dirty and very small. I will not recommend it and I won't ever stay here.

Estada de 3 nits (oct. 2024)

10/10, Excel·lent

Cesar Martin

22 d’oct. de 2024

Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions

Awesome

Estada de 3 nits (oct. 2024)

2/10, Horrible

Viatger verificat

Viatge en grup

3 d’oct. de 2024

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Lamentable

Lugar muy sucio, sin ventanas, oscuridad total, hormigas por todas partes, el agua no funciona bien, muchisimo calor, el aire acondicionado pierde agua continuamente y hace muchisimo ruido, ademas esta solo en una zona de una habitacion, las llaves hay que ir a buscarlas a otro lugar, la puerta de entrada esta rota y no es seguro. No lo recomiendo en absoluto.

Estada de 2 nits (set. 2024)

2/10, Horrible

Emily

27 d’ag. de 2024

Què li ha agradat: Personal i servei

Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions

Estada de 3 nits (ag. 2024)

10/10, Excel·lent

Amber

16 d’ag. de 2024

Què no li ha agradat: Personal i servei, estat de l’allotjament i instal·lacions

I had booked this property because our flight had got cancelled and we had to stay an extra 3 days. it was the cheapest so i wasnt expecting nothing fancy. u have 2 get your key from one location nd then walk to the apartment building. the hallways r very thin so if youre wideset it would be hard to go up the stairs. i had reserved the ocean view room. everything was put up but the floors were not mopped. i could not walk barefoot or my feet would turn black. there was dirt everywhere. the wifi did not work but we had service so it wasnt an issue for us. the tv was connected to the wifi but would go in and out so we had to unplug it multiple times to get it to stream. the stove was very old and only 2 burners worked. the room with the ocean view was very hot but if you kept the door open and the outside door closed at night it could get cold. the view was beautiful... we loved sitting outside nd looking at the water. and the location was in old san juan so everything we needed was in walkable distance. laundromat/grocery store/ and other shops. like i said... this was a last minute booking so i wasnt expecting nothing spectacular but the view and location made up for it and we still made it work.

Estada de 3 nits (jul. 2024)

6/10, Acceptable

Lisette

24 de jul. de 2024

Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Location was perfect right in the heart. I didn’t complain while staying there but omg paint chips kept falling from ceilings, bathroom shower poles kept falling down and hair everywhere in bathroom. Tile floor in bathroom very dirty. The bathroom was the grossest. The place didn’t feel at all clean sofa was stained dirty… like I said the location perfect but my God the place needs upkeep and super dirty. Not what it looks like in pics. Sorry but not sorry.

Estada de 4 nits (jul. 2024)

10/10, Excel·lent

ruddy, Greensboro

18 de jul. de 2024

Estada de 2 nits (jul. 2024)

4/10, Deficient

Adriana

Viatge en parella

5 de jul. de 2024

Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Prime location awful property (Zen studio) This hotel is located in a great area. Unfortunately, there were many issues that made our stay very uncomfortable and unsafe. You will walk into a spacious loft with no air conditioned in the living room, just the bedroom. The bathroom shower is very tiny, the water faucets and the shower curtain are broken and filthy. The front door lock doesn’t work we were afraid someone would break in. The list goes on and on…The owner should provide the basic amenities like towels, paper towels for the kitchen and some guest information of the location, WiFi, places of interests etc. This studio needs to be renovated, just look at the pictures. Also, this place was not clean. When a customer books a hotel should have some basic comfort without requesting it.

Estada de 4 nits (juny 2024)

6/10, Acceptable

Erasmo

22 de juny de 2024

Què no li ha agradat: Neteja

Estada de 4 nits (juny 2024)

8/10, Bo

Jason

Viatge en família

21 de juny de 2024

Què li ha agradat: Neteja, personal i servei i comoditats

Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!

Estada de 4 nits (juny 2024)

10/10, Excel·lent

Maria

Viatge en família

20 de juny de 2024

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Great location. This is the second time we stay here an d you can’t beat the price

Estada de 2 nits (juny 2024)

6/10, Acceptable

Ashley

Viatge en parella

4 de juny de 2024

Què no li ha agradat: Estat de l’allotjament i instal·lacions

A lot of the negative reviews stem from the fact that people do not thoroughly read prior to booking. The listing definitely states that not only is the property address a different location from the check-in location, but it’s only stair assessable. Checking in was easy and the property was only about 2- 2 1/2 blocks away 4min walk! I had the Ocean View room and was met w| nice AC upon walking in and the view is absolutely beautiful! Walking distance from just about anything perfect location! Now there were some downs, such as I did not receive check in instructions until 12AM the day of travel after being told I’d get them the day before, both checking in and out no one was at the front desk I was saying hello with no response someone came about 7mins after. The walls of the property and rooms look much older than the pictures used for the listing. The painting doesn’t look fresh, some cracks and water bubble damage which is why people are saying it isn’t clean. The Wi-Fi also didn’t work. With the property being on sort of a main road if you’re a light sleeper the vehicles and loud larger groups of people having conversations passing by will wake you. The Wi-Fi also did not work. If you’re looking for something modern and have health issues with getting up and down stairs and are a light sleeper I wouldn’t recommend for you. For a solo traveler, couple or group of 4 on a budget I’d defn recommend! I really do believe once they take the time renovate the place it’ll be one

Estada de 3 nits (maig 2024)

4/10, Deficient

Ashley

20 de maig de 2024

Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions

I wouldn't recommend this room to anyone. First you have to go to another hotel to get the key. After I had to walk down several blocks to get to my room. The suite was up 3 flights of narrow steps and when I finally got into the room I was met by a Hot and Humid living room and a fan. The shower is small and not clean. The shower curtain was filthy and tattered in that tiny excuse of a bathroom. Not to mention the tv had 0 channels and everynight there were various noises coming from residents that live there full time. I recorded some of the noises after the 2nd night. Water damage on most of the walls that were badly covered up that just made the stains more noticeable. This site needs some serious renovations before they even consider to rent it out again. 0 out 10 recommendation.

Estada de 5 nits (maig 2024)

10/10, Excel·lent

jamie

Viatge en grup, Viatge en família

10 d’abr. de 2024

Què li ha agradat: Personal i servei, comoditats i estat de l’allotjament i instal·lacions

Awesome location beautiful views from the balcony

Estada de 2 nits (abr. 2024)

6/10, Acceptable

Jean

3 d’abr. de 2024

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Old San Juan

The stay started off poorly because the hotel does not have a drop off section and you have to check in two blocks away. This was not communicated to us. The room was good sized with a LR, Kitchen, and BR. The ceiling fan in the LR didn't work but the one in the BR did. The bed was a comfortable King. The windows were metal slats that gapped and allowed in a fair amount of sound. There was a rain storm one day and the roof in the bathroom leaked. There was a puddle of water in the bathroom. This was made all the worse because there were only two towels in the whole place. We needed those for showers. Also no wash clothes.

Estada de 5 nits (març 2024)

6/10, Acceptable

Pedro

2 d’abr. de 2024

Què li ha agradat: Neteja, personal i servei

Què no li ha agradat: Comoditat de l’habitació

Good but needs a lot of improvement.

Mixed experience. I can split this in two. The good the view is amazing and the location is premium in Old San Juan. The not so good, the mattresses are uncomfortable and old, one of them have a dip that’s very noticeable. The furniture is old. When I checked in the host at the hotel told me “the view is amazing, unless it rains, the. It’s not so much. So, it did rain overnight ñ, I left the windows half open and when I woke up in the morning I had water all the way into the kitchen. The bathroom is very small which I don’t mind much, but the sink is so small that you make a mess when you are brushing your teeth. Also no elevators, and a leak by the balcony door.

This is the view from the bed closer to the balcony.

Estada de 2 nits (març 2024)

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