¿En La Capitana Old San Juan se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en La Capitana Old San Juan?

En este alojamiento no hay aparcamiento.

¿A qué hora se realiza la entrada en La Capitana Old San Juan?

Hora de inicio del registro de entrada: 15:00.

¿A qué hora se realiza la salida en La Capitana Old San Juan?

La salida se realiza a las 11:00.

¿Dónde se encuentra La Capitana Old San Juan?

Este hotel de la zona de Barrio Viejo San Juan se sitúa a quince minutos a pie de Plaza de Colón y Puerto de San Juan. Playa del Condado y Centro de Convenciones de Puerto Rico también están a menos de 5 kilómetros.

La Capitana Old San Juan: Comentarios, Precios y Fotos 2026

2/10 Horrible

Viajero verificado

Viaje en grupo

3 de oct de 2024

Aspectos negativos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Lamentable

Lugar muy sucio, sin ventanas, oscuridad total, hormigas por todas partes, el agua no funciona bien, muchisimo calor, el aire acondicionado pierde agua continuamente y hace muchisimo ruido, ademas esta solo en una zona de una habitacion, las llaves hay que ir a buscarlas a otro lugar, la puerta de entrada esta rota y no es seguro. No lo recomiendo en absoluto.

Se alojó 2 noches en septiembre de 2024

4/10 Mediocre

tatiana

22 de feb de 2024

Se alojó 2 noches en febrero de 2024

2/10 Horrible

Lisbel

Viaje en familia

4 de oct de 2023

Aspectos positivos: Servicios

Aspectos negativos: Limpieza y instalaciones y estado del alojamiento

No funciona el l aire

Se alojó 2 noches en octubre de 2023

10/10 Excelente

Keyla

29 de jul de 2023

Aspectos positivos: Limpieza, personal y instalaciones y estado del alojamiento

Perfecto

Se alojó 2 noches en julio de 2023

4/10 Mediocre

Juan

Viaje en familia

18 de jul de 2022

Aspectos positivos: Personal

Aspectos negativos: Servicios y instalaciones y estado del alojamiento

Las habitaciones no son como en las Fotos.

Se alojó 7 noches en julio de 2022

2/10 Horrible

Keven

Viaje en pareja

9 de ene de 2026

Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento

We took a cab to 412 Calle Norzagaray. That had a locked gate. So we were on the sidewalk with nowhere to go and not knowing anyone. We walked around the block to the other side of building to 413 Calle Sol. Another locked Gate. A local couple told us they knew the owner and offered to call them. The owner said we had to go to 262 Calle Sol to check in. We had to our carry our 2 large and 2 carry-on luggage 3 blocks down the street on uneven streets and cobblestone roads to Check in. They said we couldn't have our room because the air conditioner was not working and gave us a room there for 1 night. The next day we had to carry our luggage back to 412 Calle Sol because the air was fixed and they were booked full. There was 2 flights of stairs to go up to the room. No elevator. We got to the room and the air conditioner didn't work. They sent a guy to fix it and it only worked for a couple hours and quit again. They never tried to fix it again.There were 2 ceiling fans in unit, neither one worked. The leading edge of the fan blades were black from filth. There was no Towels in unit. My wife walked down to the checkin hotel. They gave us 2 towels and said the couldn't give us any wash cloths or hand towels. No housekeeping at all. When you walked on floor you could feel the dirt on the floor. The balcony door was held closed with a 2x4. My ocean view was of a street going to business district.

Se alojó 3 noches en diciembre de 2025

10/10 Excelente

Jackson

21 de dic de 2025

Aspectos positivos: Limpieza, personal y servicios

To find location go to 262 Sol for he lobby open 24/7. The streets that are parallel to each other have the same numbers across, so the street next over and the building next to it also says 262. Make sure you're on the street before the the street that connects along the fortres "Sol". Then my building was in 413 Sol. So it's one of those places where you check in somewhere and then stay somewhere else. The condition seems sketchy and old but when you get to your room, you realize that you have a prime spot in a great location, I had a balcony that was right across the street from the ocean and the fortress. Could literally not have been in a better location. Was a whole apartment. A few small bugs here and there but not on the bed, mostly by the sinks. The building is old, very old, but updated with acceptable appliance, great TV. The floor is always dirty no matter how much you clean it, so wear socks all the time. I personally as a young male alone, I was thrilled with my room. This place was perfect other than the flooring and the light bug problem. If you can get over those small factors of having a hard time finding it and the older condition this is the best place I think I've ever stayed. Price the and location outweighed everything in my mind.

Se alojó 5 noches en diciembre de 2025

6/10 Normal

Nicole, Forest Grove

Viaje en grupo

15 de dic de 2025

Aspectos negativos: Servicios y instalaciones y estado del alojamiento

Big problem with ants. Needs updating inside. Only one key and you had to have key to come OR go because you could not open from the inside without key either, which is really hard with a group who won't necessarily be together all the time. The bed in the balcony bedroom groaned and sqeaked with every single move anyone made. Has a stove, but nothing to cook on it with, and no microwave. No hot water.

Se alojó 3 noches en diciembre de 2025

10/10 Excelente

Donald

13 de dic de 2025

Location

Se alojó 5 noches en noviembre de 2025

4/10 Mediocre

Tammy

13 de nov de 2025

Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento

Check in is a nightmare they should do a lock code on the gate and a lock box on the apartment. There is no parking you have to go to a different location to check in again no parking it’s down town old San Juan crowded narrow streets. People yelling at you the desk clerk telling me at 2:30 check isn’t til 3 and it’s insane there is no way I was getting back around and to the apartment by3:00 anyway. There are two glasses one pan no salt pepper or any supplies only coffe no tea and enough toilet paper for ONE day we were there Three. The ONLY THING that was good was the view. A total wreck of an experience

Se alojó 3 noches en noviembre de 2025

8/10 Bueno

M

Viaje en pareja

9 de nov de 2025

Aspectos positivos: Limpieza y servicios

Me aloje en la habitacion "Ocean View" del 7-9 nov. La habitacion cuenta con 2 cuartos, cocina con nevera, estufa electrica, microondas y cafetera, algunos utensilios como platos, vasos y cubiertos. La habitacion estaba bien limpia y tiene excelente vista hacia el mar, lo que nos permitio disfrutar del evento Lola Challenge. Consta de 1 solo aire acondicionado, pero la puerta del segundo cuarto se puede dejar abierta y este tiene abanico de techo. En nuestro caso el lugar cumplió su proposito ya que necesitabamos un lugar donde descansar y es bien tranquilo. Cabe recalcar que no es un lugar moderno, el piso y la cocina necesitan renovacion. Pero todo lo demas estuvo bien. A la salida el personal de limpieza fueron agradables y atentos. Lo recomiendo ya que es un lugar económico y accesible.

Se alojó 2 noches en noviembre de 2025

4/10 Mediocre

Tanya

Viaje en pareja

2 de nov de 2025

Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento

I will start with the good stuff. The location is amazing…literally across the street from San Cristobal. And just being anywhere in Puerto Rico is magical. The unit itself is really big, the bed is huge, and the bedroom has a built in hammock. Also, the front desk staff are very nice. The bad - the check in process is a little confusing…the keys are in a hotel couple blocks away, and we got our keys and went back, only to find our unit wasn’t at the address listed, but on a wholly different street. But most importantly, like others mentioned, the place is a dump. I know it’s old, so it could be rustic or shabby chic, but it’s just gross in so many ways. Yuck. But it didn’t take away from a wonderful time in PR.

Se alojó 4 noches en octubre de 2025

2/10 Horrible

Cessna, New Freedomma

Viaje en pareja

19 de oct de 2025

Aspectos positivos: Personal

Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento

This accommodation was not what we expected. It was very early and again did not meet our expectations according to the pictures that we seen we would request a full refund.

Se alojó 2 noches en octubre de 2025

10/10 Excelente

JaWarren

25 de sept de 2025

Se alojó 2 noches en septiembre de 2025

8/10 Bueno

Heather, Yarraville

Viaje en pareja

7 de sept de 2025

Aspectos positivos: Limpieza, servicios y instalaciones y estado del alojamiento

Ocean Views - It is an old building so you cannot expect perfect conditions. The main bedroom was also the living area, comfortable very large bed and good air conditioner. There was a 2nd bedroom that wasn’t needed by us but was good for drying the washing as it was so hot, in warmer weather it wouldn’t be possible to sleep in there. If it rained too hard water came under the door in the very hot room, but bath towels helped. The fridge and cooker were excellent, minimal cooking utensils. The stairs to get upstairs were narrow but doable by us. Great location, fantastic views. I would stay there again if the opportunity came up.

Se alojó 7 noches en agosto de 2025

2/10 Horrible

Herve

6 de sept de 2025

Aspectos negativos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

DON'T GO THERE!

this place is absolutely NOT WORTH IT! no sea view as advertised on the pictures a narrow staircase to the 3rd floor (NO LIFT) the lobby is located FAR AWAR from the hotel itself There is no natural light in that apartment There is NO HOT WATER water is leaking from the roof SAVE YOUR MONEY. DO NOT GO THERE!

Se alojó 3 noches en agosto de 2025

6/10 Normal

Victorialy

28 de jul de 2025

Se alojó 4 noches en julio de 2025

2/10 Horrible

Katina

Viaje en familia

14 de jul de 2025

Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento

To be honest was terrible. First I had some delays so we call to let them know that maybe we will miss the Saturday reservation, on that call she said it’s fine don’t worry. But then when I get the on Sunday 13, straight to the address is there, there’s no way to go in or nothing so when I call they said “you have to walk 4mis distance to check in” now my point is: why there’s no information of that in the emails or even in the call I did the day before. So we all the luggage I had to walk over there. Then we get there and the front desk is talking about how the phone is non stop and she can’t answer. Like a people are lost how we supposed to resolve ?! Only 1 toilet paper for 4 people, there’s only one air conditioner in the first part so if the other bedrooms close the door for privacy they will die w no air or breeze. They need to make some arrangements to that over there

Se alojó 2 noches en julio de 2025

10/10 Excelente

Karla

29 de jun de 2025

Se alojó 2 noches en junio de 2025

4/10 Mediocre

Leslie

Viaje en familia

23 de jun de 2025

Aspectos positivos: Limpieza y instalaciones y estado del alojamiento

Aspectos negativos: Personal

Disappointed and Heartbroken

Originally,I booked a room for La Capitana. I booked 2 beds with Ocean View. However, I received a message letting me know that my original booked room was unavailable due to them remodeling the building. They sent me to a sister property down the road. Although the room at La Terraza was beautiful, it was not what I booked. I was disappointed and heartbroken. The room they gave me lacked any privacy at all. The bathroom had a frosted door with no lock. Anyone that was in the room can hear what you had going on in the bathroom. No Privacy to change your clothes as the bathroom area was completely open to the main room. Had I known that this was the case before I booked La Capitana I would of booked my stay somewhere else with 2 rooms as I originally intended. La Capitana should be removed as an option for booking until it is completely fixed. This was false advertising if you ask me. I should of been given some money back for my inconvenience.

Se alojó 3 noches en junio de 2025

6/10 Normal

leann

Viaje en pareja

28 de may de 2025

Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento

Well the view is Amazing! But the room was bad the first night there was a leak in the bedroom from the ceiling. All we heard the first night was dripping, we also had to sweep and mop the floors there was a lot of dust. We also had to clean the bathroom and the living room furniture was all stained and dirty. You can see from the ceiling there had been a really bad leak. With all that said they did come and fix the leak the next morning (when checked in after 6 maintenance was gone for the day). They also offered to have someone come clean the room the next day but we did it ourselves. The living room ceiling didn’t work and the only ac unit is in the bedroom. But the bed was very comfortable to have been an older mattress the water was hot and it did look like they are up dating the building.

Se alojó 5 noches en mayo de 2025

10/10 Excelente

Mindy

Viaje en familia

16 de may de 2025

Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento

We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!

Se alojó 2 noches en mayo de 2025

10/10 Excelente

Cassandra Lee

18 de mar de 2025

Se alojó 7 noches en marzo de 2025

10/10 Excelente

steven

8 de mar de 2025

Aspectos positivos: Limpieza, personal y instalaciones y estado del alojamiento

Good location.

Se alojó 3 noches en marzo de 2025

2/10 Horrible

Paola

Viaje en familia

3 de mar de 2025

Aspectos negativos: Limpieza, instalaciones y estado del alojamiento y comodidad de la habitación

Not as advertised

There small apartment with a king size bed, I originally booked two beds, sofa bed had no sheets, I had to call the from desk that by the way was a few blocks away, no bathroom amenities and bedbugs bite me during my stay there. I have bites all over my body. I was really excited to stay in san juan city center but this was an unpleasant stay.

Se alojó 2 noches en febrero de 2025

La Capitana Old San Juan

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