6/10, Acceptable
Donald
Viatge en parella
15 de des. de 2025
Què no li ha agradat: Personal i servei, comoditats i estat de l’allotjament i instal·lacions
I was really looking forward to this property after viewing the online pictures and reviews, but I found a much different experience during my stay. First of all, don't advertise that you have a bar onsite if it hasn't been open for 10 years. The bar is there but it has been a storage place for years and is not EVER open. If you want a bar you have to walk down the block to a sister hotel that has a bar attached to it. First night there we were up all night with some persons in a neighboring room in a drunken argument. They were in the hall and no one from the hotel even knew or checked on their property during the night. When I told the desk staff about it the next day, they never even made an offer to make right for my spouse and I, in any way. By the way, you can't call down to the desk to even say anything because they don't have phones in the room. What is maid service? To me maid service is new towels, made beds, refresh of coffee and other room supplies and clean the room. Here it means just taking your old towels and throwing some new ones on the bed. The windows in the room cannot be closed or locked...They were in disrepair and just freely swung open and shut depending on the weather. The hotel itself is overpriced for what you get and it is not a high-priced hotel. Staff was friendly but even their personalities couldn't fix this hotel's issues. Beach access was also a plus.
Donald
Estada de 4 nits (des. 2025)
