6/10 Normal
Joy B.
23 de oct de 2025
Aspectos negativos: Limpieza
Reviewing this property is 2-fold: the home itself and Cope Property Management. It would be unfair to lump the 2 together.The home is beautiful, well built, warm and cozy, laid out for entertaining and being able to enjoy the outside breezes. Lots of doors with screens so you could let the morning/evening mountain air in, and it was lovely. You could not be in a better location; it took us no time at all to get to numerous state parks and to visit Cashiers, NC. The homeowners truly have a gem in this property.Let's count the ways Cope Property Management dropped the ball for these homeowners:1) No instructions for anything in the house - 3 remotes, hot tub controls, where things were in the house and on the property. (ironically the QR code on the fridge for the "Guest Book" linked to a completely different property)2) The pond they advertise being on the property was too overgrown to get to and enjoy3) It is beyond me how a cleaning crew could walk out of a basement that looked like it did and think they had completed their task in making it ready for guests4) Because of their negligence 2 of the ladies had to share a bed and 1 had to sleep on an uncomfortable daybed and had nowhere to put her clothes. It was embarrassing. Strangely, when I said that to Cope they were quick to say it was my fault for not letting them know that their cleaning crew had missed an entire living space.While we loved the home, I will actively avoid renting from Cope Property Mgnmt
Joy B.
Se alojó 4 noches en octubre de 2025