Viatges a Saint-Germain

Great stay, we stayed in the penthouse, it was the biggest paris hotel i have ever stayed in. the staff were absolutely amazing, couldn't have asked for more. they were so friendly and helpful. the room was clean, and the hotel well situated. the only issue i had was i wish there had been milk in the room for coffee and there was also no iron. but other than thats honestly i cant complain about anything!! will be back for sure and will recommend.

From the moment we arrived we felt extremely welcomed and the staff were available m for any question, any time. Belen and David in particular were exceptional, their customer service really made the stay. The hotel is in a perfect location for getting around Paris, and we absolutely loved our room. The quirky decorations came together so harmoniously, it gave the whole place real character. Breakfast was delicious, make sure you come hungry! I’ll absolutely be recommending the hotel to friends and family, and I’d love to book it again next time I’m in Paris.

The room was a complete cat fish. Looked nothing like the classic room advertised. We complained and were told they couldnt swap us as the hotel was full and that the manager wasnt back till Monday so nothing could be changed (which was the day we checked out). It smelt like damp, the shower was too small to fit an average size person in, the towels were so small. There were ants in our bed. Our room wasn’t cleaned in the 3 nights there. No new toilet roll, no clean towels. The reception staff were extremely rude.