6/10, Acceptable
Donna
Viatge en parella, Viatge amb animals de companyia
25 de set. de 2025
Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
First the good. I have to say, the room was VERY clean. For me, that is one of the most important factors. Waffle House is in the same parking lot (and it was a nice experience as well). There was not much noise even being on the bottom floor. The bed and pillows were comfortable.
Now for the negative. I am traveling with my two cats, so I spent a ton of time researching pet friendly options (that include cats because several are dog only). That being said, the listing on Expedia and the company website both state pet friendly (not excluding cats) and that they stay for $10 per pet per day. I was aware of the fee and happy to pay, what was not listed was the $100 refundable deposit. Again not an issue, except that it is not expressed on their website nor is it on Expedia so it was a surprise, that could be avoided by keeping the policies online up to date. When checking in I was asked about pets and I said that I did have my two cats. Her faced dropped as she told me they do not accept cats. She did call to get approval from the owner to allow us to keep them in the cage in the room, so we were able to keep our booking, but again, I could have avoided this and stayed somewhere that does allow cats if the information online was accurate.
They did work to accommodate us which is appreciated, but it was certainly unnecessary stress added to a long day of traveling.
Overall, the rooms are clean and the price point is good.
Donna
Estada d’1 nit (set. 2025)