My family and I arrived on the Monday of our kid's vacation week. We called twice to let them know we would be arriving a little bit past 8PM (we actually arrived at 8:07PM). There was no one in sight and very few guests for what was supposed to be their busiest week of the year.
The check-in process was disappointing. We called the number left at the unattended welcome desk and left a voice mail. Then, we were able to reach a young woman who said "it would be 10-15 minutes" before she could be there. When she arrived, she was not friendly and less than helpful.
While we were waiting to check-in, another guest came into the area. She laughed with us saying "there are very few people around." This is telling for vacation week.
The room was spacious and fit our family of four well. Our room had a loft with a double and twin so our 16 year old twins were well accommodated. Sadly, the decor of the room - and the inn - is very dated. I realize this is a classic "Victorian Inn" but the decorations and window treatments seem to stuck in the 40's. To top it off, the half canopy above our king bed had cob webs. It was a bit eerie.
The beds were comfortable and clean. The bathroom was adequate, however we had a myriad of problems with the hot water. After calling 3 times and supposedly fixing the problem, the water stayed hot for about 3 minutes then went lukewarm.
Breakfast was decent and the lady who prepared it was very friendly.