2/10 Horrible
Tevina F.
28 de jul de 2025
Aspectos negativos: Limpieza
Hot, damp, and dirty with bugs
I read reviews saying that this windowless basement was damp, but then saw others saying that dehumidifiers/AC fixed the problem. The problem is not solved. We dropped our bags early after a great check-in process with the third-party property manager. We left expecting it to be clean when we got back. It was warm and damp at noon, but we assumed that the AC/dehum's had simply been turned off and that those issues could be resolved. When we returned at 9pm, the cleaning crew had left the AC off and humidity was 89%. Surfaces throughout the property were still not clean enough for us to walk barefoot. The table still showed a film of grease and general ick. The smaller dehumidifier was taking no moisture out of the air but pumping out plenty of heat, so we turned it off. The AC produced some air movement but little cooling. The temperature never dropped below 24C, and the humidity was above 80% all night. My son found flying ants? in his bed (see image). We moved his bed to a new location, but found another bug on his bed in the new location. The place is junk-filled; we moved a 9ft ladder to move the bed. It was almost 2pm and only my other son had fallen asleep. After walking hotel to hotel and surfing the web, we couldn't find anything we could afford, so we booked for the next night and left by 7am. We got only a partial refund. The photos look like a unique adventure, but you don't want this one. Don't be fooled by the "grotto". Don't bring children here.
Tevina F.
Se alojó 1 noche en julio de 2025