4/10
If I could be made to feel anymore unwanted as a guest, I would have slept outside. Initially when I arrived the female at the front desk told me that I must wait until 3pm to check-in. Ok that is not a problem. However, another person came right up to front desk, before 3pm and they were allowed to check in immediately. When I brought this double standard to attention of the females at the front desk, they begrudgingly allowed me to check-in. My cardkey did not operate well. The wonderful people at the front desk instead updating the card called the housekeepers to open my door as though I was bothering them. Restaurant staff and housekeepers were great. Front desk and registration people unprofessional, rude at best. They only cater to the guest who suit their fancy.
Adrian
Estada d’1 nit (juny 2025)