Reserva Forestal Ebony

The Worst Banyan Tree i have been ok my LIFE , very old, and the Service is HORRIBLE. As the food. They treat you like you are in a holiday inn or Worst and it was my honeymoon by the way

Espectacular. Muy agradable el lugar y Sus instalaciones. Preciosa vista, y toda las habitaciones están junto a la playa. Atención sobresaliente y amables. Servicio de spa bueno Recién inaugurado, faltas menores, corregibles Cocina sensacional La ubicación es lejana a grandes atracciones y aeropuerto. sale más barato un taxi del aeropuerto que el transfer del hotel.

The room I reserved had a picture with beautiful ocean view from its balcony. Upon arrival I was assigned to a room without such view. I showed the hotel reception staff a picture of the view that was advertised but they said the hotel is full and cannot move me. They did promised to move me to that room with ocean view in a couple of days but that never happened. When I approached the relations manager about the promise made to me she said she will inquire about it and get back to me. Needless to say, she never got back to me and I never got the room with the view I expected.