This is a nice house convenient to downtown Durham and highways. We appreciated several aspects of the property, including the thoughtful touches such as water, coffee, and the well-equipped master bathroom.However, several aspects did not meet expectations. Some areas, including around the toilets and on windowsills, were not as clean as expected. The guest bathroom is quite small considering it serves two of the three bedrooms.We also found the many laminated house rules and wall signs somewhat overwhelming. While the rules themselves were reasonable, the volume and presentation of the notices created a more restrictive atmosphere than we have experienced in other vacation rentals. There were references to penalties including loss of security deposit and early removal for certain infractions.The most disappointing aspect of our experience occurred after checkout. After departure, we were initially informed by the host that damage had been identified to a picture frame. Fortunately we had photo's . We were subsequently informed by VRBO that the concern related instead to Master BR bedframe. A large deduction was then taken from our security deposit. Despite several attempts to obtain clarification, we received no further response from the host.Overall, while the property has positive features it detracted from an otherwise enjoyable family vacation. I advise guests to document the condition of the property on arrival and comm any concerns to host soon as poss.