Presa de Santa Lucía

We had a lovely stay at Lenscape Coterie! The front desk team was amazing—welcoming, helpful, and always friendly. The hotel was clean, and the warmth of everyone we encountered made us feel comfortable and well cared for. The one area that could use improvement is the service for hot breakfast orders. On our first morning, we waited about an hour and ultimately had to leave for a scheduled tour before our meals arrived. We experienced a similar delay the following morning. Although we were seated first in the smaller breakfast room, our order was taken after another table’s, and guests who arrived later received their meals before us. Our food came last, after roughly an hour. Better coordination of breakfast orders would make a big difference, especially for guests with morning plans. Despite this, we really appreciated the wonderful hospitality and cleanliness. The front desk team deserves special recognition for making our stay so welcoming!

El desayuno es excepcional, el personal súper amable y atento en todo momento. Hermoso hotel boutique con vistas bonitas al Río Douro.