The hotel and staff are lovely. Our room was clean and comfortable, and a generous size. The view of the harbour was fab! Bed was big, a little hard for our liking, but fine. The pillows were flat and uncomfortable- they need changing. Bathroom fine - shower was roomy and water was hot, good powerful stream. The bidet was placed much too close to the wall, so it was unuseable. Room serviced every day. Staff were helpful and friendly. Breakfast was a bit limited in choice, but they certainly know how to poach an egg! Location is very convenient for all local attractions. Sadly the immediate area lets it all down - although the hotel can't help that of course. There's a rowdy pub just down the road, the station is noisy if you are front facing and have the window open, and the immediate vicinity feels run down, slightly seedy and I wouldn't go out late at night! A real shame as the hotel is perfectly nice.