Viatges a Portsmith

The Reef Hotel is a three level building WITHOUT elevators so you have to carry your own luggage up the three flights of stairs. The WiFi connection in the room did not work. The staff said they could not fix it for the two days I stayed there. Inside the room there were small ants around the bathroom sink. The room was not cleaned and bed not made for the second day of my stay. The hotel staff was not helpful on any of my concerns.

Only downside was the lack of lifts to the 3rd floor and no staff to assist with our big luggage. Also charging extra for pool towels for a beachside location was a little disappointing. Otherwise the apartment was spacious and a good view.

The location is fantastic and great for family with kids. Kids loved the pool and it’s well maintained. There is a big playground opposite the hotel as well as beach. Room is maintained well and very clean. Our family really enjoyed our stay at Cairns Plaza Hotel, and definitely will be back.

Nobody ever in reception, but that did not matter. Unit was perfect, best we have had in Australia. Good location

Dont believe the pictures! First night there was a band in the park next door. Could barely hear the Tv. They put earplugs in the bathroom so it must happen often. The black grout in the bathroom matches the rest of the room. Problem is it is supposed to be white. Therefore the entire bathroom is filled with mold. The overhead fan is either on 1 or 3. The middle setting does not work. The rocks in the pool are black. Which is black algae. The rest of the pool is noticeably filled with green algae. One would think during the 5 days I stayed there I would see someone cleaning the pool. Nope. The most frustrating thing of all was the lack of internet. It is supposed to work but it doesn't. Trying to find directions or make future plans is nearly impossible. Do yourself a favor and spend 10 to 20 more per night and stay anywhere else. You will thank me later.