1st of all the check-in was very imprecise and somewhat onerous. More importantly the noise level was so bad that although we had booked for 2 months, we had to move out in our 2nd week because this was intolerable. Also, the description and actual were inaccurate. As an example the claimed a hot tub which did not exist and the host said it was due to bad translation. The plumbing was sketchy at times. As mentioned, the noise due to the loud music, motorcycles, drunks and the bowling alley right on the ground floor next to use were totally unacceptable. The music, yelling and noise went on for several days until 5 a.m. Our host initially told us that this was to be expected because of our location (rather cold answer). She said there was nothing she could do about . After more complaining on our part, she suggested changing the windows in some rooms. When asked how long that would take, she suggested 2-3 days and 3 weeks to order. That would have been passed the half way mark of our stay. Another unacceptable suggestion. Also, we knew something was up because there wasn't anyone on several floors that were renting. We ended up renting another place that was far more quiet and additional cost to us because the host said she had nothing to accommodate us. I have used VRBO quite a few times in the passed and was highly dissappointed when both you and the host suggested my refund request should be taken care of by the other. The results are, I am out of pocket 6k