4/10, Deficient
Yasir
Viatge en família
22 d’ag. de 2025
Què li ha agradat: Comoditats
Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
Ants in the property. Despite having a ktchen couldnt leave anything downstairs as ants would circulate. Downstairs toilet ants coming out of the sink. Staff said it is normal as rats are also common despite the price you pay. As if you should just deal with it since they already got your money.
Problem with ants was told they will sort it out. Then left the ant spray for me to deal with. Didn't book a holiday to be an exterminator. Ridiculous. Manager had an attitude as well thought i couldn't understand creole then tried to act "nice" in my face. Two faced fake.
Blocked sink. Manager had a huff and puff but, eventually was sorted.
Water taxi stops inconvenient times. Works until mid afternoon then put a sign up for the rest of the day. Yoy only know if it works or not if you exit the main entrance everyday to get a taxi. They mention to use a bridge but has restricted hours. Otherwise if you go out at night you walk along a dark private road around 20mins from caudan waterfront which is unsafe due to no lighting or people nearby.
They act nice once they have your money but, when a problem occurs they get in a strop giving attitiude.
I wouldnt recommend this hotel too many inconveniences for the price you pay. Looks nice but, just a hassle not worth it.
Yasir
Estada de 14 nits (ag. 2025)