6/10, Acceptable
Dionne
21 de set. de 2025
Lovely front desk staff who were always polite, welcoming and knowledgeable about the local facilities. Similarly the cleaning crew were always friendly and pleasant. The restaurant and sky bar staff were less so as they were busy chatting to each other as opposed to paying attention to the patrons. I had to tell a bar server what my order was three times because she wasn’t listening but chatting with a colleague. Similarly there was one restaurant worker who was really curt for no other reason other than she just was.
The room was clean, had sufficient towels, a hairdryer and it was really handy having a small fridge and microwave for my stay.
As well as a door lock, there’s an additional door stop in the event of someone attempting to open the door with an electronic key, they still wouldn’t physically be able to open the door - an excellent safety feature in my opinion.
The hotel is walking distance from a few restaurants and bars which suited my needs and the area felt safe to me as a lone, female traveller though it’s still important to be cautious.
Overall, other than a few minor issues such as the gym being closed for a refurb and one or two staff in need of customer care training, the hotel was ok and the nice staff more than compensated for any shortcomings.
Dionne
Estada de 12 nits (set. 2025)