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"Generally good but a terribly small bathroom. Location is a long walk from the main attractions around the city."

"Nice tranquil place with friendly staff, but no transport or facilities nearby."

"Everything was new or recently renovated. For me it had excellent room furniture display to make the space quite confortable and with a lot of space to have everything organized and tidy. The only things I think they can improve are that they didn't have bathroom mat, the tea pot was not previously cleaned and the heat in the room was TOO high and there was no way to cool it even with the heater turn off."

"The staff was so bad. They need to change the staff at the front desk. They are the face of the hotel that customers get first impression of the hotel"

"Great location! Legacy hotel with mixture of new and old. "

"Beautiful mountain setting. Relaxed. Charming village nearby. Loved hanging out on our balcony!"

"Oh man, this place is REALLY outdated. I understand keeping things original for that old-world charm but this took it too far. The floors were very uneven with boards sticking up. The beds were very creaky with very thin mattresses. The bathroom sink was laughably small and the bathroom was a small square with the shower being in the middle of the bathroom so it gets everything else in the bathroom wet. I would not recommend. "

"Excelente opción en Veliko Tarnovo. Habitación preciosa, de buen tamaño y ubicación cerca del centro. La única es que el desayuno es en una cafetería cerca y no es bufé libre. Todo lo demás fenomenal."

"A wonderful place to stay ❤️"

"清潔で快適な部屋でした。スタッフの方も親切で良かったです。"

"No towels, had to go and look for them. Poor variety in breakfast. Got an upgrade on the room, which was very large"