4/10 Mediocre
Ido, London
Viaje en pareja
15 de ene de 2023
Aspectos positivos: Limpieza y servicios
We had bats living in our roof, apparently knowingly by the owner (they built a house for them on the near cabin and they migrated to ours). We had to go to bed and sleep with constraint scratching and sliding noises, that was terrible.
When we brought it to the attention of the team, they didn’t even bother apologising.
The dinning experience over dinner and breakfast was terrible - worst service I’ve seen for a while and average food (it’s quite expensive considering its surroundings). Stay away!
The place itself is beautiful, well equipped and has nice facilities, it’s a shame that the staff is so untrained.