Hoteles cerca de Plaza de España - Hagatna

"滞在中部屋の清掃は一度もなかった。 バスタオルは2日目にして希望したら交換してくれた。"

"The rooms were nice, you can tell they actively work to improve the place. The staff were awesome. We got stuck here for typhoon Bavi of course there were some issues from it but overall it did very well and we were never uncomfortable despite the conditions outside."

"Al extender mi checkout por 3 horas ne cobraron la noche completa es abusivo de parte del hotel siempre es proporcional al tiempo y solo fueron 3 horas"

"The front desk staff was very helpful and they make your stay worthwhile especially during typhoon Bavi. Thank you Connie from the front desk staff for going beyond to extend our stay and not needing to check in and giving my family a great price. Cafe Cino is also my favorite coffee shop on island. Keep up the great work, hospitality, and customer service. THANK YOU ALL !!❤️💯💯💯"

"The property is conveniently located to many stores and outlets. Staff are friendly and nice. As a returning customer, filling out paperwork repeatedly (same information the past 6 times I’ve stayed there this year, it is inconvenient to ask the same information over and over. Also, while I don’t have visitors, their requirement that each person visiting register at the lobby makes this location feel unwelcoming."

"Muy buen hotel y el personal muy bueno en todos los departamentos "

"check in was quick and easy. staff was very courteous."

"I like the property nice and clean but did not expect there was no bottle of water as a complimentary. Maybe it is not . But it’s ok I brought my own bottle of water."

"Not a great breakfast."

"フロントの対応は良かったが、ロビーや廊下などホテル内全体の温度が暑すぎた。 ベッドメイク後のタオルの補充が足りずフロントに申し出したが、部屋に届けてくれるのも遅かった。 全体のガラスが汚すぎて、外の写真も撮れなかった。 部屋内湿気が多いようなカビ臭さを感じたので消臭剤や柔らかな芳香剤があると良い。"

"Despite not having power the facility was running good compared to other hotels that I’ve stayed with similiar circumstances."

"me gusto el eapacio, amplio, aereado, cocina equipada, la atencion en recepcion buena, los airea funcionando muy bien, pero lo que me moleato fue que aparecieron unos bichitos chiquitos en la cocina parecias hormigas blancas estuve alojada 4dias y aparecieron todos los dias, deberian de tratar de ver porque aparecwn esoa bichos es molesto, por lo demas todo ok."

"The whole place needs an upgrade."

"Room looks clean but found stuffs under the bed from previous occupants and air conditioning was not cold, we informed front desk about it but they just laughed about it like was a joke. I asked if the was cleaned before we checked in and was told not really"

"Buen hotel, limpio, cómodo y el personal muy amable."

"투몬비치와의 시내와의 접근성이 좋고, 바다와 닿아있는 수영장이 매력적입니다. 리조트 내부는 매우 청결하고 직원들도 너무 친절하게 대해주셔서 좋았습니다. 다만 객실의 욕실이 조금 낡은 느낌이 있으나 크개 불편할 정도는 아니었습니다."

"The room wasn't the cleanest, as evident by the dirt in the bedsheets upon arrival. The room is very dirt and the lights were flickering. The walls started sweating and ruined our appliances."

"I have 2 sides The check- in process was much too long. There were four customers ahead of me, two were already being helped. It took 43 minutes until it was my turn. There were 5 customers behind me. When I made it to the counter, the entire staff seemed defeated. No welcome, no smile, nothing positive. Every time the phone rang, they stopped helping customers to answer the long calls. During the typhoon, housekeeping was just excellent, kind and very positive. They helped dry the room...